Search among the top brands by number of locations
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Managing Partner, Global Business Development
See what factors influence Caffè Nero performance in the United States and how they change over time
See what factors influence Caffè Nero performance in the United States and how they change over time
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Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Caffè Nero' competitors in the United States
An analysis of Caffè Nero' competitors in the United States
Search among the top brands by number of locations
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Caffè Nero is in the top 1% of brands
Sample of brands in the same percentile
Market Performance shows a brand’s share of foot traffic, revealing its competitive strength and customer preference in the industry.
Caffè Nero holds a leading market position at the 99th percentile. This high percentile shows strong market presence and customer preference compared to peers like Amalfi Cucina & Mercato, Cattlemens, Órale Taco, Colombian Mountains Cafe, Hammered Harry's and Saalan Restaurant which share same percentile.
Customer Satisfaction (CSAT) measures customer happiness. Tracking CSAT helps improve service and retain customers, boosting long-term growth.
Caffè Nero's overall CSAT is 72%, a 7.1 percentage point decrease year-over-year. CSAT varies by state, with California at 96% and Massachusetts at 69%. Pennsylvania and Rhode Island show CSAT decline and Conneticut CSAT increase. The CSAT dynamic data shows fluctuation between 68.92 and 77.29 from May to July 2025.
Average Check (the average amount spent per transaction) indicates customer spending habits and influences revenue and profitability.
Caffè Nero's overall average check is $14.2, a 9.6% increase year-over-year. Average check varies by state, with California at $18.3 and Rhode Island at $12.1. The dynamic data shows fluctuation between $13.36 and $15 from May to July 2025.
Tracking the number of outlets shows the brand's reach. It reflects expansion efforts and potential market coverage in different regions.
Caffè Nero has 36 outlets in Massachusetts, the state with the most locations. Connecticut has 2 outlets, while California, Pennsylvania, and Rhode Island each have 1 outlet.
Analyzing competitors provides insights into the competitive landscape. It helps in refining strategies to attract customers and gain a competitive edge.
Caffè Nero's top competitors include Starbucks (8.68% cross-visitation), Tatte Bakery & Cafe (7.85%), Dunkin' (7.02%), Shake Shack (5.37%), and McDonald's (4.96%). These brands are frequently visited by Caffè Nero's customers.
Understanding traffic workload helps optimize staffing and resource allocation, ensuring smooth operations and customer satisfaction during peak hours.
Caffè Nero experiences peak traffic between 9 AM and 4 PM, with the highest workload around 11 AM (64.17%). Traffic is minimal before 5 AM and after 9 PM.
Consumer segment analysis informs targeted marketing. Understanding audience demographics allows for personalized campaigns and tailored product offerings.
Caffè Nero's customer base shows high affinity towards women and Gen X, suggesting these segments are more engaged. Women index at 80% compared to men's 119%. Gen X has affinity index of 128% compared to Gen Y’s 85% and Gen Z’s 53%.
Cafés & Restaurants