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Managing Partner, Global Business Development
See what factors influence Caffè Nero performance in the United Kingdom and how they change over time
See what factors influence Caffè Nero performance in the United Kingdom and how they change over time
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Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Caffè Nero' competitors in the United Kingdom
An analysis of Caffè Nero' competitors in the United Kingdom
Top-5 brands that brand's customers also visit
Search among the top brands by number of locations
In Cafés & Restaurants
·Jun – Aug 25
Caffè Nero is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance reveals brand's share of foot traffic, showing competitive strength and customer preference within the Cafe & Restaurants sector.
Caffè Nero holds a leading market position with a percentile of 99 in the United Kingdom. This signifies strong brand preference compared to its performance peers. Performance peers in the same percentile range: Haute Dolci, Taco Bell, Five Guys, chaiiwala, Beefeater.
Customer satisfaction (CSAT) reflects loyalty. Tracking CSAT helps identify areas for service improvement and ensures repeat business and positive word-of-mouth.
Caffè Nero's overall customer satisfaction is 70%, a decrease of 2.5 percentage points year-over-year. Satisfaction varies by location, with Wales leading at 75% and Northern Ireland at 68%. England, representing a larger proportion of outlets, sits at 70%.
Average check indicates how much customers spend per visit. Monitoring it reveals pricing effectiveness and sales strategies for revenue optimization.
Caffè Nero's average check is £8.6, up 7.8% year-over-year. England has the highest average check at £8.8, while Wales registers £6.6. Fluctuations within the quarter indicate changing customer spending habits.
Outlet count shows market penetration. Expanding outlets increases brand access and revenue potential in the Cafe & Restaurants industry.
Caffè Nero has a significant presence with 523 outlets in England, followed by Scotland (40), Northern Ireland (37), and Wales (14). The concentration in England indicates a mature market, while other regions have growth potential.
Competitor analysis identifies key rivals. It highlights brands attracting similar customers, shaping strategy and differentiation efforts.
Caffè Nero shares customers with McDonald's (13.25% cross-visitation), Costa Coffee (9.52%), JD Wetherspoon (8.69%), Starbucks (5.83%), and KFC (4.28%). These brands represent significant competition for customer loyalty and market share.
Traffic workload analysis pinpoints peak hours. It ensures optimal staffing and resource allocation, improving customer experience.
Caffè Nero experiences peak traffic between 8:00 AM and 12:00 PM, with the highest workload at 12:00 PM (63.55). Traffic decreases significantly after 5:00 PM. Resource planning should align with these peak and off-peak periods.
Consumer segments show key customer demographics. Gender and generational insights inform targeted marketing and product development.
Caffè Nero's customer base shows a higher affinity towards women (89%) and men (108%). Gen X (116%) show a higher affinity, while Gen Y (91%) and Gen Z (76%) are under-indexed relative to average consumers.