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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Caffè Nero performance in the United Kingdom and how they change over time
See what factors influence Caffè Nero performance in the United Kingdom and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Caffè Nero' competitors in the United Kingdom
An analysis of Caffè Nero' competitors in the United Kingdom
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
Caffè Nero is ahead of most brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Caffè Nero's market performance is at the 71st percentile in the United Kingdom's Cafe & Restaurants industry, indicating an average/above average market standing. This means Caffè Nero is ahead of many competitors in attracting customers. Performance peers in the same percentile range include Amorino Gelato, Flat Iron, Gordon Ramsay, The Farmer’s Dog, TGI Fridays and Oodles.
Customer satisfaction reflects brand perception and loyalty, directly impacting revenue and long-term sustainability.
Caffè Nero's overall customer satisfaction is 73%, a decrease of 1.5 percentage points year-over-year. Satisfaction varies by region: Wales leads at 74%, followed by Northern Ireland and England at 73%, and Scotland at 72%. While overall satisfaction decreased, Scotland shows a positive growth of 2.9 percentage points.
Average check reveals customer spending habits, crucial for pricing strategies and revenue forecasting.
Caffè Nero's average check is 8.7 GBP, an increase of 8.7% year-over-year. England has the highest average check at 8.9 GBP. Scotland, Northern Ireland and Wales have lower average checks at 7.6 GBP, 7.5 GBP and 7.3 GBP respectively. The overall increase suggests customers are spending more per visit.
Outlet count indicates brand reach and market penetration, influencing accessibility and brand visibility.
Caffè Nero has 530 outlets in England, 40 in Northern Ireland, 40 in Scotland, and 14 in Wales. The high number of outlets in England indicates a strong presence in that region, while the other regions have considerably fewer locations.
Competitor analysis identifies key rivals and customer preferences, informing competitive strategies and market positioning.
Caffè Nero's top competitors based on cross-visitation are McDonald's (12.78%), Costa Coffee (9.85%), JD Wetherspoon (7.78%), Starbucks (5.46%), and KFC (3.97%). This indicates that customers who visit Caffè Nero also frequently visit these establishments, highlighting their competitive overlap.
Traffic workload analysis optimizes staffing and resource allocation, enhancing operational efficiency and customer experience.
Caffè Nero experiences peak traffic between 9 AM and 1 PM, with the highest workload at 12 PM (62.80%). Traffic gradually increases from 5 AM (2.73%) to the morning peak, then declines throughout the afternoon and evening. The lowest traffic occurs between 1 AM and 3 AM.
Understanding consumer segments enables targeted marketing, improving engagement and brand resonance.
Caffè Nero's customer base shows a higher affinity towards women (86%) and men (111%). Among generations, Gen X shows a high affinity (122%), while Gen Y (88%) and Gen Z (66%) are under-indexed. This suggests that Gen X customers are overrepresented compared to the average consumer.