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Managing Partner, Global Business Development
See what factors influence C9 Chocolate and Gelato performance in the Australia and how they change over time
See what factors influence C9 Chocolate and Gelato performance in the Australia and how they change over time
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Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of C9 Chocolate and Gelato' competitors in the Australia
An analysis of C9 Chocolate and Gelato' competitors in the Australia
Top-5 brands that brand's customers also visit
Search among the top brands by number of locations
In Cafés & Restaurants
·Jun – Aug 25
C9 Chocolate and Gelato is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance percentile shows brand’s share of foot traffic, revealing competitive strength and customer preference in the industry.
C9 Chocolate and Gelato's market performance is at the 99th percentile, indicating a leading position in the Cafe & Restaurants industry in Australia. This signifies strong brand preference and a large customer base compared to competitors like Ribs & Burgers, Yori Korean restaurant (요리), Chocolaterie, Plaza Tavern, Chat Thai, and Gaon Korean BBQ Canberra.
Customer satisfaction (CSAT) shows how happy customers are, impacting loyalty and revenue. Monitoring CSAT helps identify areas for improvement and maintain a competitive edge.
C9 Chocolate and Gelato has an overall CSAT of 87%, but it decreased by 6.1 percentage points year-over-year. Victoria shows 88% CSAT and New South Wales 86% CSAT. The CSAT dynamic data shows fluctuation over the three-month period, with values ranging from 81.34 to 91.50.
Outlet count indicates brand reach and expansion. Monitoring the number of outlets shows growth, market penetration, and brand presence in different regions.
C9 Chocolate and Gelato has 17 outlets in New South Wales and 7 outlets in Victoria. This data indicates the distribution of the brand's physical presence across these two states in Australia.
Identifying competitors shows brand positioning. Knowing who customers also visit aids strategic decisions and reveals areas for gaining a competitive advantage.
Customers of C9 Chocolate and Gelato also visit McDonald's (6.02%), Grill'd (3.01%), Oporto (3.01%), Subway (3.01%), and Sushi Jiro (2.26%). McDonald’s has the highest cross-visitation, suggesting it is the most popular alternative choice for C9's customers.
Traffic workload shows peak hours. Knowing when customers visit helps optimize staffing, marketing, and resource allocation to improve customer experience.
C9 Chocolate and Gelato experiences peak traffic between 10 AM and 10 PM, with the highest traffic workload around 5-7 PM (47.51-47.74). Traffic is minimal between midnight and 9 AM. Optimize staffing and promotions during peak hours.
Consumer segment insights are strategically important for affinity by Gender and Generation. Informing targeted marketing and positioning strategies to maximize engagement.
Women (105 Index) are over-represented, while Men (96 Index) are under-represented as consumers. Gen Z (336 Index) shows very high affinity, while Gen Y (85 Index) is under-indexed. Marketing should align with Gen Z's preferences.