Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Big Apple Donuts & Coffee performance in the Malaysia and how they change over time
See what factors influence Big Apple Donuts & Coffee performance in the Malaysia and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Big Apple Donuts & Coffee' competitors in the Malaysia
An analysis of Big Apple Donuts & Coffee' competitors in the Malaysia
Search among the top brands by number of locations
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
Big Apple Donuts & Coffee is in the lower 38% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Big Apple Donuts & Coffee's market performance is in the lower 38% of brands in Malaysia's Cafe & Restaurants industry, indicating a below average market position. Performance peers in the same percentile range include Mixue, Oh Kampung Cafe, Restaurant Hadramawt Gate Cenang مطعم عربي لنكاوي, Sambal Bakar Malaya - Nibong Tebal, Rich Tea Sipitang, and Restoran Al-Safa Taman Universiti.
Customer satisfaction reflects brand perception, impacting loyalty and growth. Tracking CSAT helps identify areas for improvement and strengthens customer relationships.
Big Apple Donuts & Coffee's overall customer satisfaction (CSAT) is 58%, up by 8.6 percentage points year-over-year. CSAT varies by location, with Kuala Lumpur showing high satisfaction (79%) and significant growth (36.9pp), while Selangor shows lower satisfaction (38%) and a decrease (-8.2pp).
Average check reveals customer spending habits. Monitoring this KPI helps optimize pricing strategies and identify opportunities to increase revenue per transaction.
The overall average check for Big Apple Donuts & Coffee is not available. In Negeri Sembilan, the average check is 24.3 MYR with 0% growth. The average check fluctuated between 17.27 MYR and 31.54 MYR from June to August 2025.
Outlet count indicates brand reach and market presence. Tracking outlet distribution helps assess expansion effectiveness and identify untapped growth areas.
Big Apple Donuts & Coffee has a significant presence in Selangor with 28 outlets. Other key states include Johor (11 outlets), Kuala Lumpur (10 outlets), Perak (8 outlets), and Sabah (8 outlets). The distribution of outlets varies across different states in Malaysia.
Competitor analysis identifies key rivals and customer preferences. Understanding cross-visitation patterns informs competitive strategies and reveals potential partnerships.
Customers of Big Apple Donuts & Coffee also frequently visit Pizza Hut (10.53%), Secret Recipe (7.89%), McDonald's (7.89%), ZUS Coffee (7.89%), and KFC (7.89%). These brands represent key competitors in the Cafe & Restaurants industry.
Traffic workload analysis optimizes staffing and resource allocation. Understanding peak hours ensures efficient service and maximizes customer satisfaction.
Big Apple Donuts & Coffee experiences peak traffic workload between 10:00 AM and 9:00 PM, with the highest activity around 6:00 PM. There is minimal to no traffic workload between 12:00 AM and 7:00 AM.
Consumer segment analysis enables targeted marketing. Understanding gender and generational preferences optimizes messaging and enhances customer engagement.
Big Apple Donuts & Coffee's customer base shows a high affinity among women (123 index) and Gen Y (138 index). Men are under-indexed (79 index), as are Gen Z (94 index), suggesting opportunities for targeted marketing efforts.