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Managing Partner, Global Business Development
See what factors influence Big Apple Donuts & Coffee performance in the Malaysia and how they change over time
See what factors influence Big Apple Donuts & Coffee performance in the Malaysia and how they change over time
Available by subscription
Available by subscription
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Big Apple Donuts & Coffee' competitors in the Malaysia
An analysis of Big Apple Donuts & Coffee' competitors in the Malaysia
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Big Apple Donuts & Coffee is in the top 2% of brands
Sample of brands in the same percentile
Search among the top brands by number of locations
Cafés & Restaurants
Market Performance shows brand’s share of foot traffic, revealing its competitive strength and customer preference in the industry.
Big Apple Donuts & Coffee holds a leading market position in Malaysia's Cafe & Restaurants industry with a performance percentile of 98. This indicates strong customer preference. Competitors such as dipndip, SHAWARMA EXPRESS, Cream Coffee Co., مطعم بوابة حلب Halab Gate Restaurant, Shokudo 90s Cafe, and Restoran MaiiShellOud Port Seafood share similar market performance.
Customer Satisfaction (CSAT) reflects customer happiness. Tracking CSAT helps enhance customer loyalty and improve brand perception.
Big Apple Donuts & Coffee's overall CSAT is 50%, up 1.7pp year-over-year, showing improved customer satisfaction. CSAT varies by state: Selangor (46%), Kuala Lumpur (44%), and Johor (34%). Selangor shows a decrease in satisfaction while Kuala Lumpur improved.
Average Check reveals how much customers spend per visit. Monitoring this KPI aids in pricing strategies and revenue optimization.
The overall Average Check for Big Apple Donuts & Coffee is MYR 24.1, an 11.3% increase year-over-year. Negeri Sembilan shows an average check of MYR 23.3, with no growth data available.
Competitor analysis identifies key rivals and customer preferences. It helps refine strategies and maintain a competitive edge.
Big Apple Donuts & Coffee's main competitors are KFC (14.63% cross-visitation), Secret Recipe (9.76%), Pizza Hut (9.76%), ZUS Coffee (9.76%), and McDonald's (9.76%). This indicates customers also visit these brands.
Understanding consumer segments helps tailor marketing. Gender and generation insights enable targeted campaigns and brand positioning.
Big Apple Donuts & Coffee has high affinity with Women (Index 121) and Gen X (Index 208). Men (Index 83), Gen Y (Index 84), and Gen Z (Index 69) are under-indexed, showing lower representation compared to the average consumer.