Search among the top brands by number of locations
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Managing Partner, Global Business Development
Search among the top brands by number of locations
See what factors influence Bask Bear Coffee performance in the Malaysia and how they change over time
See what factors influence Bask Bear Coffee performance in the Malaysia and how they change over time
Available by subscription
Available by subscription
An analysis of Bask Bear Coffee' competitors in the Malaysia
An analysis of Bask Bear Coffee' competitors in the Malaysia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jun – Aug 25
Bask Bear Coffee is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance percentile reveals competitive strength and customer preference within the Cafe & Restaurants industry.
Bask Bear Coffee holds a leading position with a market performance percentile of 99 in Malaysia. This indicates strong brand preference. Performance peers within the same percentile include ROCKU Yakiniku, Smoked Kingdom by Don Daniyal, Dome Restaurant, The Humble Food Company, Ikan Bakar Sabah, and Q Bistro.
Customer satisfaction (CSAT) reflects brand perception and loyalty, impacting retention and revenue.
Bask Bear Coffee's overall CSAT is 75%, a significant 32.6 percentage point increase year-over-year. Kedah shows the highest CSAT at 95%, followed by Penang at 93%. This indicates improved customer experience across all locations, with Kedah leading in customer satisfaction.
Average check (Avg Check) indicates spending per customer, crucial for revenue optimization.
The overall average check for Bask Bear Coffee is 30.9 MYR, an 11.7% increase year-over-year. Malacca has the highest average check at 38.9 MYR. Increased spending and Malacca outperforming other regions.
Outlet count reflects brand reach and market penetration, influencing accessibility and growth potential.
Bask Bear Coffee has 37 outlets in Selangor, the highest number in Malaysia, followed by Johor with 16 outlets. This shows a concentration of outlets in Selangor, with Johor as the second largest market for the brand's physical presence.
Identifying competitors shows the brand's position in the competitive landscape, to capitalize on opportunities.
Bask Bear Coffee's top competitors based on cross-visitation are KFC (8.66%), ZUS Coffee (8.40%), Pizza Hut (4.20%), McDonald's (4.20%), and Secret Recipe (3.15%). These are the brands Bask Bear Coffee customers also visit.
Traffic workload shows peak hours, informing staffing and optimizing service during high-demand.
Bask Bear Coffee's peak traffic workload occurs between 17:00 and 21:00 (5 PM to 9 PM), reaching a maximum of 56.59 at 20:00 (8 PM). There is almost no traffic between midnight and 6 AM. Optimizing staffing during peak hours is essential.
Analyzing consumer segments allows precise marketing, tailoring offers and messaging.
Bask Bear Coffee shows an affinity index of 103 for Women and 97 for Men, indicating Women are slightly over-indexed. Generation affinity is Gen X (109), Gen Y (111), and Gen Z (83), meaning Gen Y is over-indexed, while Gen Z is under-indexed.