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Managing Partner, Global Business Development
See what factors influence Ali, Muthu & Ah Hock performance in the Malaysia and how they change over time
See what factors influence Ali, Muthu & Ah Hock performance in the Malaysia and how they change over time
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Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jun – Aug 25
Ali, Muthu & Ah Hock is in the top 3% of brands
Sample of brands in the same percentile
Search among the top brands by number of locations
An analysis of Ali, Muthu & Ah Hock' competitors in the Malaysia
An analysis of Ali, Muthu & Ah Hock' competitors in the Malaysia
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance reflects brand's share of foot traffic, revealing its competitive strength and customer preference.
Ali, Muthu & Ah Hock holds a leading market position in Malaysia's Cafe & Restaurants industry with a percentile of 97. This indicates a top 3% performance, suggesting strong competitive advantage and customer loyalty compared to peers like Kedai Kopi Suka Hati, Chunk & Dunk - ITCC Branch, Kopi Pokok, Bk Grill & Dampukht, Rinjin Shokudo @ Taman Paramount, and 天天自助火锅 TIAN TIAN STEAMBOAT, which share the same high-performance tier.
Customer satisfaction is vital as it reflects loyalty and affects retention, impacting long-term revenue and brand reputation.
Ali, Muthu & Ah Hock's overall customer satisfaction is 45%, a decrease of 10.4 percentage points year-over-year. Kuala Lumpur shows a slightly higher satisfaction (46%) than Selangor (43%). The trend indicates declining customer sentiment, requiring attention to improve customer experiences and address potential issues impacting satisfaction across both Kuala Lumpur and Selangor regions.
Average check reflects spending per customer, indicating pricing strategy effectiveness and customer purchase behavior.
Ali, Muthu & Ah Hock's overall average check is 29.5 MYR, an increase of 9.1% year-over-year. Kuala Lumpur shows an average check of 31.6 MYR, while Selangor shows 23.3 MYR. The rise in average check suggests increased customer spending, potentially due to menu adjustments or successful upselling strategies, primarily observed in Kuala Lumpur.
Outlet count indicates brand reach and market presence, influencing accessibility and overall revenue potential.
Ali, Muthu & Ah Hock has 8 outlets in Kuala Lumpur and 5 in Selangor. The distribution indicates a stronger presence in Kuala Lumpur. Expansion strategies may consider balancing outlet distribution to increase brand visibility and market penetration across different regions, especially in Selangor.
Competitor analysis is key for strategic positioning, revealing direct rivals and customer preference overlap.
McDonald's, Secret Recipe, ZUS Coffee, KFC and BananaBro are the top competitors to Ali, Muthu & Ah Hock, based on cross-visitation. McDonald's has the highest overlap (10.26%), suggesting a significant portion of Ali, Muthu & Ah Hock's customers also visit McDonald's. This insight is crucial for developing targeted strategies to differentiate and retain customers, considering alternatives.
Traffic workload shows peak hours, guiding staffing, resource allocation, and promotional timing for efficiency.
Ali, Muthu & Ah Hock experiences peak traffic between 10 AM and 1 PM, with the highest workload around 12 PM (61.49%). Traffic is minimal from 10 PM to 7 AM. Staffing and resource allocation should align with these peak hours to ensure optimal service and customer satisfaction during the busiest times, focusing on lunch crowd.
Understanding consumer segments allows targeted marketing, improving engagement and maximizing ROI.
Women are overrepresented among Ali, Muthu & Ah Hock customers (80% affinity), while men are underrepresented (117% affinity). Gen X shows high affinity (166%), and Gen Y (86%) and Gen Z (71%) have lower affinity. Targeted marketing efforts should cater to these gender and generational segment preferences, focusing on appealing to Gen X consumers to sustain engagement.