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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Whelihan's Pub Restaurant is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Whelihan's Pub Restaurant performance in the United States and how they change over time
See what factors influence Whelihan's Pub Restaurant performance in the United States and how they change over time
Available by subscription
Available by subscription
An analysis of Whelihan's Pub Restaurant' competitors in the United States
An analysis of Whelihan's Pub Restaurant' competitors in the United States
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Understanding market performance is crucial for assessing brand strength, competitive positioning, and customer preference within the industry.
Whelihan's Pub Restaurant holds a leading market performance position at the 99th percentile, indicating it captures a high share of customer foot traffic compared to competitors in the Cafe & Restaurants industry. This top 1% ranking reflects significant customer preference and a strong competitive advantage. Performance peers in the same percentile range include Mimi's Cafe, Beans & Brews Coffeehouse, Sickies Garage Burgers & Brews, Crabs, Oh Mexico, and Daiquiri Island Togo.
Customer satisfaction is a key indicator of customer loyalty, brand perception, and the likelihood of repeat business and positive word-of-mouth referrals.
Whelihan's Pub Restaurant has an overall customer satisfaction (CSAT) of 86%, which decreased by 2.1 percentage points year-over-year. Pennsylvania shows a CSAT of 87% with a decrease of 2.4 percentage points, while New Jersey has a CSAT of 82% with an increase of 4.3 percentage points. This suggests a need to investigate the cause of decreased satisfaction in Pennsylvania, despite an overall high CSAT score.
Average check reveals customer spending habits, pricing strategy effectiveness, and overall revenue generation capability for the brand.
The overall average check for Whelihan's Pub Restaurant is $31.90, a decrease of 1.2% year-over-year. New Jersey shows an average check of $38.20 with 0% growth, while Pennsylvania shows $30.70, also with 0% growth. This indicates that customers in New Jersey tend to spend more per visit. The decrease in overall average check warrants investigation to identify potential causes.
Tracking the number of outlets indicates brand expansion, market coverage, and overall business growth and investment strategy within different regions.
Whelihan's Pub Restaurant has 19 outlets in Pennsylvania and 6 in New Jersey. This shows a stronger presence in Pennsylvania compared to New Jersey. The distribution of outlets reflects the brand's current market coverage and potential areas for future expansion.
Identifying top competitors allows for strategic benchmarking, understanding competitive threats, and developing effective marketing strategies to gain market share.
The top competitors for Whelihan's Pub Restaurant, based on customer cross-visitation, are McDonald's (7.89%), Chick-fil-A (5.56%), Dunkin' (5.02%), Wendy's (3.94%), and Starbucks (3.76%). These brands represent the alternative choices that Whelihan's customers also frequent, highlighting the need to differentiate and attract more consistent patronage.
Analyzing traffic workload by hours helps optimize staffing levels, resource allocation, and promotional strategies to maximize efficiency and customer satisfaction.
Whelihan's Pub Restaurant experiences peak traffic workload between 5 PM and 7 PM, with the highest workload at 67.45%. Traffic is lowest in the early morning hours (1 AM to 10 AM). This data is useful for staffing and promotional planning to align resources with peak demand and potentially stimulate traffic during slower hours.
Understanding consumer segments by gender and generation enables targeted marketing and product development strategies, improving engagement and brand relevance.
Whelihan's Pub Restaurant's customer base shows affinity indexes of 84 for Women and 113 for Men, indicating a stronger affinity among men. By generation, the affinity indexes are 126 for Gen X, 79 for Gen Y, and 94 for Gen Z, suggesting a higher affinity among Gen X. This information can inform targeted marketing strategies and messaging.