Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
US Wings & Deli is in the top 7% of brands
Sample of brands in the same percentile
See what factors influence US Wings & Deli performance in the United States and how they change over time
See what factors influence US Wings & Deli performance in the United States and how they change over time
Available by subscription
Available by subscription
An analysis of US Wings & Deli' competitors in the United States
An analysis of US Wings & Deli' competitors in the United States
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile indicates brand's share of foot traffic, revealing its competitive strength and customer preference.
US Wings & Deli's market performance is at the 93rd percentile, indicating a leading position. This places it in the top 7% of brands, suggesting strong customer preference. Performance peers in the same percentile include Chisholm Trail Smokehouse, Martinsburg Family Diner, Fat Floyd's Smokehouse and Grill, Lola 55, George's Coney Island, and Jack Sprat.
CSAT reflects customer happiness, crucial for loyalty and repeat business, directly impacting revenue and brand reputation.
US Wings & Deli's overall CSAT is 47%, a 5.8 percentage point decrease year-over-year. In South Carolina, the CSAT is 49%, also showing a decrease of 3.7 percentage points. This indicates a potential decline in customer satisfaction, requiring investigation and improvement strategies.
Outlet count reflects market presence, influencing brand visibility, accessibility, and overall revenue potential.
US Wings & Deli has 12 outlets in South Carolina and 1 in North Carolina. The concentration in South Carolina suggests a strong regional presence, while the single outlet in North Carolina may indicate an opportunity for expansion.
Understanding competitors is key for strategic positioning, identifying market gaps, and improving competitive advantage.
The top competitors for US Wings & Deli, based on customer cross-visitation, are McDonald's (18.52%), Sonic Drive-In (18.52%), Waffle House (14.81%), Wendy's (11.11%), and Starbucks (11.11%). This suggests US Wings & Deli customers also frequent fast-food and breakfast establishments.
Traffic workload insights help optimize staffing, manage peak hours, and improve customer service efficiency.
US Wings & Deli experiences peak traffic between 11 AM and 9 PM, with the highest workload around 6 PM (66.05%). Traffic is minimal during the early morning hours (12 AM to 10 AM). This indicates a need for optimized staffing during peak hours.
Consumer segmentation allows tailored marketing, enhancing engagement and ROI by addressing specific needs and preferences.
US Wings & Deli's customer base has a high affinity for Women (113) and Men (89). Also, there is a high affinity for Gen Z (199) and Gen Y (145). This data suggests that targeted marketing campaigns could focus on attracting this segments.