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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Twisted Sugar is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Twisted Sugar performance in the United States and how they change over time
See what factors influence Twisted Sugar performance in the United States and how they change over time
Available by subscription
Available by subscription
An analysis of Twisted Sugar' competitors in the United States
An analysis of Twisted Sugar' competitors in the United States
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance reveals brand's share of foot traffic, showing competitive strength and customer preference in the cafe & restaurant industry.
Twisted Sugar holds a leading market position with a percentile of 99, placing it in the top 1% of brands. This indicates strong customer preference. Performance peers include The Chateau Restaurant, Skillets, Miller's Smorgasbord Restaurant, Anita's New Mexico Style Mexican Food, Wake N Bakery, and Ginza Buffet of Gastonia, all within the same leading percentile range.
Customer satisfaction (CSAT) is a key indicator of loyalty, directly influencing repeat business and positive word-of-mouth referrals for Twisted Sugar.
Twisted Sugar's overall CSAT is 82%, a decrease of 2.4 percentage points year-over-year. Arizona shows the highest CSAT at 88% (up 1.4pp), while Idaho has the lowest at 58% (down 33.5pp). CSAT fluctuated between April and June 2025, peaking in June at 89.86%.
Outlet count indicates brand reach and market penetration, reflecting Twisted Sugar's expansion and presence across different regions.
Twisted Sugar has a total of 24 outlets. Utah has the highest number of outlets with 8, followed by Arizona with 7. Indiana, Idaho and Kansas each have 2 outlets, while Florida, North Carolina and Georgia each have 1.
Identifying key competitors through cross-visitation helps refine marketing strategies to capture a larger customer base for Twisted Sugar.
McDonald's is the top competitor with a cross-visitation rate of 14.12%. Other competitors include Taco Bell (5.88%), Raising Cane's Chicken Fingers (4.71%), Little Caesars Pizza (4.71%), and Wendy's (4.71%). This data shows where Twisted Sugar customers also go.
Analyzing traffic workload helps optimize staffing and resource allocation during peak hours, enhancing customer experience at Twisted Sugar.
Traffic workload peaks between 12:00 PM and 6:00 PM, with the highest workload at 54.79% around 2:00 PM. Minimal traffic occurs between midnight and 6:00 AM. Twisted Sugar should staff accordingly.
Understanding consumer demographics enables targeted marketing, improving engagement and brand affinity for Twisted Sugar.
Women exhibit a high affinity (127 Index) compared to men (77 Index). Gen Y shows a high affinity (121 Index), while Gen X is under-indexed (58 Index). Gen Z is also slightly under-indexed (95 Index).