Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Turning Point is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Turning Point performance in the United States and how they change over time
See what factors influence Turning Point performance in the United States and how they change over time
Available by subscription
Available by subscription
An analysis of Turning Point' competitors in the United States
An analysis of Turning Point' competitors in the United States
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance shows brand's share of foot traffic, revealing competitive strength and customer preference in the Cafe & Restaurants industry.
Turning Point holds a leading position with a market performance percentile of 99 in the United States, indicating a significant competitive advantage. Performance peers in the same percentile range include Eddie V's Prime Seafood, Wiseguy Pizza, RA Sushi Bar Restaurant, Main Bird Hot Chicken, Pa' Paraguaná Venezuelan Latin Restaurant, and Mitr Thai Restaurant.
Customer satisfaction (CSAT) reflects loyalty. Tracking CSAT helps understand how well Turning Point meets customer needs across different locations.
Overall customer satisfaction for Turning Point is at 79%, a decrease of 9.9 percentage points year-over-year. Delaware shows the highest CSAT at 86%, with an increase of 2.1 percentage points. Pennsylvania and New Jersey show lower CSAT, at 78% respectively, with decreases of 5.8pp and 11.8pp.
Average check is crucial for revenue analysis and pricing strategy. Monitoring this KPI helps Turning Point optimize profitability and understand customer spending habits.
The overall average check for Turning Point is $22.70, down 6.3% year-over-year. New Jersey leads with an average check of $23.50, while Delaware and Pennsylvania both have an average check of $21.30.
Outlet count indicates brand reach and expansion. This metric is vital for assessing Turning Point's growth and market presence in different states.
Turning Point has 18 outlets in New Jersey, 12 in Pennsylvania, and 1 in Delaware. New Jersey has the highest number of outlets, indicating a stronger market presence in that state.
Competitor analysis identifies key players vying for the same customers. Understanding competitor overlap informs strategies to enhance Turning Point's unique value proposition.
Turning Point's top competitors based on customer cross-visitation are McDonald's (7.41%), Starbucks (4.73%), Dunkin' (4.53%), Chick-fil-A (4.32%), and Wendy's (3.70%). These brands represent the most common alternatives visited by Turning Point's customers.
Traffic workload by hour shows peak operational times. This data informs staffing, inventory, and promotional strategies for Turning Point.
Traffic workload for Turning Point peaks between 10 AM and 12 PM, reaching 61.49% and 60.26% respectively. There is minimal to no traffic workload between midnight and 7 AM and after 3 PM.
Consumer segment analysis, by Gender and Generation, allows targeted marketing. Affinity insights inform effective positioning strategies for Turning Point.
Women are overrepresented among Turning Point customers with an affinity index of 115, while men are underrepresented with an affinity index of 87. Gen Z shows higher affinity (109), while Gen X (96) and Gen Y (93) are slightly underrepresented relative to the average consumer.