Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Starbucks is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Starbucks performance in the United Kingdom and how they change over time
See what factors influence Starbucks performance in the United Kingdom and how they change over time
Available by subscription
Available by subscription
An analysis of Starbucks' competitors in the United Kingdom
An analysis of Starbucks' competitors in the United Kingdom
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market Performance reveals a brand’s share of foot traffic, reflecting its competitive strength and customer preference in the industry.
Starbucks in the United Kingdom holds a leading position with a market performance percentile of 99, placing it in the top 1% of brands. This indicates a strong market presence and high customer preference compared to its peers like Zizzi, Bill's, Harvester, Rosa's Thai, Prezzo Italian Restaurant, and Pizza Hut, all positioned similarly.
Customer Satisfaction (CSAT) is crucial for understanding customer loyalty and identifying areas for service improvement.
Starbucks' overall CSAT in the UK is 70%, with England at 71%, Wales at 69%, Scotland at 66%, and Northern Ireland at 64%. There has been a decrease of 0pp year-over-year in overall CSAT. Notably, Northern Ireland experienced a significant decrease in customer satisfaction, while other regions showed slight increases.
Average Check reflects customer spending per visit, indicating pricing strategy effectiveness and customer purchase behavior.
The overall average check for Starbucks in the UK is £9.4, showing a 7.1% increase year-over-year. England has the highest average check at £9.5, with Scotland and Wales at £9.1, and Northern Ireland at £8.6. The increase suggests customers are spending more per visit compared to the previous year.
Number of Outlets indicates brand reach and market penetration across different geographic regions.
Starbucks has a significant presence in the UK, with approximately 1.1K outlets in England, 125 in Scotland, 53 in Wales, and 37 in Northern Ireland. The concentration in England highlights its importance as a primary market for Starbucks within the United Kingdom.
Competitor analysis reveals the competitive landscape and identifies key brands attracting similar customer segments.
McDonald's (18.68%) is the top competitor with the highest cross-visitation from Starbucks customers, followed by Costa Coffee (7.18%), JD Wetherspoon (6.77%), KFC (4.81%) and Nando's (3.13%). This indicates a significant overlap in customer preferences between these brands and Starbucks in the UK market.
Traffic Workload analysis uncovers peak hours and helps optimize staffing and resource allocation.
Starbucks experiences peak traffic workload between 8 AM and 12 PM, with the highest workload at 12 PM (62.86%). There is a significant surge in traffic starting at 6 AM, indicating early morning demand. Traffic gradually decreases after 12 PM, reaching its lowest point in the early morning hours.
Understanding consumer segments allows for targeted marketing strategies and personalized customer experiences.
Starbucks attracts slightly more women (101 affinity index) than men (99 affinity index). Gen Z shows the highest affinity (113), followed by Gen X (106), and Gen Y (95). This indicates that Gen Z consumers are particularly over-indexed relative to the average Starbucks consumer.