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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Starbucks is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Starbucks performance in the Australia and how they change over time
See what factors influence Starbucks performance in the Australia and how they change over time
Available by subscription
Available by subscription
An analysis of Starbucks' competitors in the Australia
An analysis of Starbucks' competitors in the Australia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Starbucks in Australia is in the leading top 1% of the Cafe & Restaurants industry. This indicates a leading market position. Competitors such as Milky Lane, The Cheesecake Shop, Andonis Cafe & Bar, OMI, Wilma and TGI Fridays are at 99 percentile.
Customer satisfaction (CSAT) indicates loyalty and service quality, crucial for repeat business and positive word-of-mouth, influencing long-term revenue.
Starbucks' overall customer satisfaction in Australia is 55%, a 4.7 percentage point increase year-over-year. Queensland shows the highest CSAT at 63%, while Victoria is at 53%. This indicates overall improving customer satisfaction, but varied performance across states.
Average check reflects customer spending habits, showing revenue per transaction, vital for profitability and pricing strategy effectiveness.
The overall average check for Starbucks in Australia is 19.6 AUD, a 21.7% increase year-over-year. Western Australia has the highest average check at 27.8 AUD, while Queensland's average check is the lowest at 13.2 AUD. It showing growing customer spend.
Number of outlets indicates market reach and brand presence, reflecting expansion strategy and customer accessibility.
Starbucks has the most outlets in Queensland (27), followed by New South Wales (25) and Victoria (20). Western Australia has 4 outlets. This reflects Starbucks' distribution and market penetration strategy across Australian states.
Competitor analysis identifies market rivals and overlap in customer base, informing competitive strategies and differentiation efforts.
The top competitors for Starbucks in Australia based on cross-visitation are McDonald's (21.05%), KFC (9.32%), Hungry Jack's Burgers (8.19%), Guzman y Gomez and Domino's Pizza (4.24% each). This indicates a significant overlap in customers with fast-food chains.
Traffic workload by hour reveals peak times and staffing needs, optimizing operational efficiency and customer service during busy periods.
Starbucks' traffic workload peaks between 8 AM and 1 PM, with the highest traffic around 12 PM (59.28%). Traffic is minimal between midnight and 4 AM. This highlights the need for optimized staffing and resource allocation during peak hours.
Understanding consumer segments informs targeted marketing and positioning, tailoring messages to specific demographics for better engagement.
The affinity index for Women and Men is equal to 100%. Gen X affinity index is 157%, indicating high affinity. Gen Y is at 96% showing average affinity. Gen Z shows 54%, indicating a potentially under-indexed segment relative to other age groups.