Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Richiamo Coffee is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Richiamo Coffee performance in the Malaysia and how they change over time
See what factors influence Richiamo Coffee performance in the Malaysia and how they change over time
Available by subscription
Available by subscription
An analysis of Richiamo Coffee' competitors in the Malaysia
An analysis of Richiamo Coffee' competitors in the Malaysia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Richiamo Coffee holds a leading position with a percentile of 99, indicating a top market share. This suggests strong brand preference. Performance peers include Serai @Paradigm Mall, Murni Discovery, Choon Guan Hainan Coffee 1956 偆園茶餐室 1956, PICARO, 美滋滋烧烤 Beauty Zi Zi BBQ @ Genting Highlands, and Good Taste Restaurants, also at the 99th percentile.
Customer Satisfaction (CSAT) reflects customer happiness, impacting loyalty and revenue. A higher CSAT generally correlates with better business outcomes.
Richiamo Coffee's overall CSAT is 63%, a decrease of 7.1 percentage points year-over-year. Pahang shows the highest CSAT at 100%, while Sabah shows 81%. Customer satisfaction has generally increased between April and June 2025.
Average check reveals customer spending habits. Monitoring trends aids revenue forecasting, menu optimization, and identifying upselling opportunities.
The overall average check is 29.6 MYR, slightly down by 0.2% year-over-year. Negeri Sembilan has the highest average check at 56.5 MYR. The average check decreased between April and June 2025.
Outlet count indicates brand reach and growth. Tracking expansion informs strategic decisions and pinpoints untapped market potential.
Richiamo Coffee has 43 outlets in Selangor, making it the state with the most locations. Johor follows with 16 outlets. Pahang has the fewest with 5.
Competitor analysis identifies direct rivals. This insights inform competitive strategies and market positioning.
The top competitors based on cross-visitation are ZUS Coffee (8.44%), McDonald's (7.11%), KFC (5.78%), Secret Recipe (4.44%), and The Coffee Bean & Tea Leaf (4.44%). These brands share customer overlap.
Traffic workload shows peak hours. Efficient staffing and marketing rely on understanding when customers are most active.
Traffic workload peaks between 10:00 and 21:00, with the highest activity at 18:00. Activity is lowest in the early morning hours, between 0:00 and 6:00.
Understanding consumer segments allows tailored marketing. By focusing on their unique needs, brands can enhance loyalty.
Women (82% affinity) and Gen X (150% affinity) are overrepresented among Richiamo Coffee's consumers, while Gen Z (53% affinity) is underrepresented. Men show 113% affinity and Gen Y 112%.