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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
RH is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence RH performance in the United States and how they change over time
See what factors influence RH performance in the United States and how they change over time
Available by subscription
Available by subscription
An analysis of RH' competitors in the United States
An analysis of RH' competitors in the United States
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market share, brand strength, and customer preference within the Cafe & Restaurants industry are shown by the market performance percentile.
RH is a leading brand with a market performance percentile of 99, placing it in the top 1%. This highlights a strong competitive position. Performance peers include Honey Berry Pancakes and Cafe, WaBa Grill, Terra Gaucha Brazilian Steakhouse, Susana's Cafe - Kissimmee, Mallards Restaurant, and Fire Bowl Cafe, all within similar top-tier performance.
CSAT is vital, it shows how happy customers are. It helps to pinpoint areas needing improvement and directly impacts loyalty and brand perception.
RH's overall customer satisfaction is 77%, a slight decrease of 1.3 percentage points year-over-year. Minnesota has the highest CSAT at 90%, while Florida and Illinois show a decrease. There is high interest and growth in customer satisfaction in New York and Ohio.
Average check reveals customer spending habits, pricing effectiveness and revenue trends, crucial for profitability and strategic adjustments.
The overall average check for RH is $84.4, a 7.3% increase year-over-year. Indiana boasts the highest average check at $93.7 USD. The average check shows that the spending is high and consistent for brand RH.
Outlet count indicates brand reach, market penetration, and expansion strategy, reflecting growth and customer accessibility.
RH has 7 outlets in California, marking it as the state with most outlets. Illinois has 3 outlets, while Florida, North Carolina and Ohio each has 2 outlets. Other states has only 1 outlet.
Knowing key competitors is important for strategic positioning, to see where the brand stands relative to top alternatives in customer's choice.
The top 5 competitors that RH's customers also visit are Starbucks (5.60%), McDonald's (4.28%), Chick-fil-A (3.29%), Taco Bell (3.13%), and Chipotle Mexican Grill (2.80%). This cross-visitation data helps understand competitive overlap.
Traffic workload highlights peak hours, which helps in resource allocation, staffing efficiency and maximizing customer experience during busy times.
RH experiences peak traffic workload between 11 AM and 7 PM, with the highest traffic around 1 PM. Traffic is minimal during early morning and late night hours. The highest traffic is between 1PM and 6PM.
Consumer segments, by Gender and Generation, shows marketing and positioning strategies. These show high affinity, which help in revenue growth.
Women (108%) over-index among RH customers, while men (93%) are under-represented. Gen Y (119%) shows high affinity. Gen X (89%) and Gen Z (60%) are under-indexed.