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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Ralph's is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Ralph's performance in the United States and how they change over time
See what factors influence Ralph's performance in the United States and how they change over time
Available by subscription
Available by subscription
An analysis of Ralph's' competitors in the United States
An analysis of Ralph's' competitors in the United States
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile shows brand's foot traffic share, indicating its competitive strength and customer preference in the cafe & restaurants industry.
Ralph's market performance is in the top 1% in the Cafe & Restaurants industry in the United States, which indicates a leading position. This high percentile reflects strong customer preference compared to competitors like Nalsso Korean BBQ, Jimmy Hula's, Taqueria los perez, Mangal by Gurshumov, Riscky's BAR-B-Q, and LOCO FRIES, all within the same range.
Customer Satisfaction (CSAT) indicates loyalty, influencing repeat visits and brand perception. Tracking CSAT helps identify areas for service improvement and operational adjustments.
Ralph's overall CSAT is 72%, up by 1.2 percentage points year-over-year. New Jersey shows 77% satisfaction but decreased by 11 percentage points, while New York shows 70% with a slight increase of 0.6 percentage points. The CSAT decreased between April and June 2025, from 81.56 to 53.41, indicating areas for potential service improvements.
Outlet count indicates brand reach and market presence. Tracking outlet distribution informs expansion strategies and regional market penetration effectiveness.
Ralph's has 67 outlets in New York and 11 in New Jersey. New York accounts for 100% of the reported outlet presence, while New Jersey represents about 16.42%. This highlights New York as a key market with a higher concentration of Ralph's locations.
Competitor analysis identifies key rivals and customer overlap. It informs strategies to differentiate, attract customers, and maintain a competitive edge in the market.
Ralph's primary competitors based on customer cross-visitation are McDonald's (12.74%), Starbucks (9.91%), Dunkin' (8.96%), Burger King (6.13%), and Taco Bell (5.66%). These brands attract a significant portion of Ralph's customer base, indicating potential areas for competitive focus.
Traffic workload insights help optimize staffing and resource allocation. Understanding peak hours ensures efficient service and enhances customer experience during busy periods.
Ralph's traffic workload peaks between 6 PM and 8 PM, reaching 64.07% at 7 PM, then decrease. Minimal activity occurs between midnight and 10 AM. This data suggests that staffing and resource allocation should be prioritized during peak evening hours to efficiently manage customer traffic.
Consumer segment analysis enables tailored marketing. Understanding gender and generational preferences informs personalized campaigns and improves engagement effectiveness.
Ralph's customer base shows a high affinity for women (89 index, 10.80 decrease) and men (109 index, 9.18 increase). Generation Y shows high affinity (121 index, 20.79 increase), while Gen X (80 index, 19.82 decrease) and Gen Z (66 index, 33.79 decrease) are under-indexed. This data highlights opportunities for tailored marketing strategies.