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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Port of Subs is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Port of Subs performance in the United States and how they change over time
See what factors influence Port of Subs performance in the United States and how they change over time
Available by subscription
Available by subscription
An analysis of Port of Subs' competitors in the United States
An analysis of Port of Subs' competitors in the United States
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market Performance percentile reveals competitive strength and customer preference in the Cafe & Restaurants industry in the United States.
Port of Subs, with a market performance percentile of 99, is a leading brand in the Cafe & Restaurants industry. This high percentile indicates a strong market presence and customer preference compared to its peers. Its performance peers include HOBNOB Neighborhood Tavern, Bronx House Pizza, Harry's Seafood Bar & Grille, Pita Mediterranean Street Food, Western Sizzlin, and Wings Over, all within a similar top-tier market position.
Customer Satisfaction (CSAT) tracks customer happiness. High CSAT builds loyalty, boosting repeat business and positive word-of-mouth referrals.
Port of Subs has an overall customer satisfaction rate of 77%, which decreased by 2.5 percentage points year-over-year. CSAT varies by state, with Idaho showing the highest satisfaction at 100% and Utah at 84%. California, Arizona and Nevada follows with customer satisfaction of 77%, 77%, 74% respectively. The dynamic CSAT data shows a fluctuation between 76.13% and 78.99% from April to June 2025.
Average check is the typical amount spent per order. Monitoring this metric allows business to track revenue trends and customer spending habits.
The overall average check for Port of Subs is $16.50, which is up by 1.4% year-over-year. Washington has the highest average check at $25.30. Utah, California, Nevada and Arizona follows with average check of $18.40, $17.40, $16.40 and $14.90 respectively. The average check fluctuated between $16.52 and $16.61 from April to June 2025.
Outlet count indicates brand reach. Tracking this number is important because growth in outlet numbers can show brand expansion and market penetration.
Port of Subs has a varied distribution of outlets across different states. Nevada has the highest number of outlets with 68. California has 31 outlets, followed by Arizona with 11. Utah and Washington have 5 and 4 outlets, respectively. Idaho has 3, while Colorado, Oregon, and Minnesota each have 1 outlet.
Competitor analysis is crucial for strategic planning. Identifying top competitors helps refine marketing and retain a competitive edge.
The top competitors for Port of Subs, based on cross-visitation data, are Starbucks (9.81%), McDonald's (9.43%), Taco Bell (8.68%), In-N-Out Burger (6.42%), and Panda Express (5.66%). These brands are frequently visited by Port of Subs customers, indicating potential areas of competition and customer preference overlaps.
Traffic workload insights are vital for resource allocation. Understanding peak hours helps optimize staffing and manage operational efficiency.
Port of Subs experiences peak traffic workload between 9:00 AM and 6:00 PM, with the highest workload occurring at 12:00 PM (61.00). Traffic starts increasing significantly from 6:00 AM (3.66) and begins to decline after 6:00 PM (49.49). This data helps the company allocate resources effectively throughout the day.
Understanding customer segments enables targeted campaigns. By knowing gender and age demographics, businesses can improve marketing and positioning.
Port of Subs' customer base shows high affinity from Women (83% representation with -17.39 delta) and Men (115% representation with 14.79 delta). Considering generational segments, Gen X (110% representation with 10.25 delta) and Gen Y (100% representation with -0.35 delta) are strongly represented. Gen Z is under-indexed at 81% representation with -19.08 delta.