Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Penang Chendul is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Penang Chendul performance in the Malaysia and how they change over time
See what factors influence Penang Chendul performance in the Malaysia and how they change over time
Available by subscription
Available by subscription
An analysis of Penang Chendul' competitors in the Malaysia
An analysis of Penang Chendul' competitors in the Malaysia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference.
Penang Chendul holds a leading position in Malaysia's Cafe & Restaurants industry, placing in the top 1% of brands. This high percentile indicates a strong market presence and significant customer preference compared to its peers like 农耕记湖南菜 Nong Geng Ji @ Pavilion, DÔME, Tealive, Haidilao Huo Guo, Shin Zushi, and Madam Kwan's, who are within the same percentile range.
CSAT reflects customer happiness, directly impacting brand loyalty and revenue growth. Higher scores indicate better experiences.
Penang Chendul boasts a strong customer satisfaction rating of 91%, with a notable increase of 4.1 percentage points year-over-year. Kedah and Penang show exceptionally high CSAT scores, while Selangor shows a slight decrease. Overall, customer sentiment is positive, indicating effective service and offerings.
Average check is the typical amount spent per customer, crucial for revenue forecasting and profitability analysis.
The average check for Penang Chendul is 27.4 MYR, marking a 6.8% increase year-over-year. Penang leads with the highest average check. This upward trend suggests customers are spending more per visit, boosting overall revenue, even though dynamic data shows a recent dip from April to June.
Outlet count indicates brand reach and expansion, reflecting market penetration and growth potential.
Penang Chendul has a diverse presence across Malaysia, with Selangor leading in outlet count (11), followed by Kuala Lumpur (9). This distribution reflects strategic market coverage, focusing on key urban areas to maximize accessibility and customer reach, followed by Penang, Perak, Sabah, Negeri Sembilan, Pahang, Kelantan, Kedah, and Johor.
Competitor analysis identifies key rivals, informing competitive strategies and differentiation efforts to gain market share.
Penang Chendul's customers also frequent KFC, ZUS Coffee, McDonald's, 4Fingers Crispy Chicken, and SOI 55 THAI KITCHEN. This cross-visitation data helps understand shared customer preferences and potential areas for competitive differentiation to attract and retain customers.
Traffic workload reveals peak hours, enabling optimal staffing and resource allocation to meet customer demand.
Penang Chendul experiences peak traffic between 10 AM and 9 PM, with the highest workload around 8 PM (20:00). Minimal activity occurs during the early morning hours. This information allows for strategic staff scheduling and resource allocation to ensure efficient service during peak times.
Understanding consumer segments enables targeted marketing, tailoring products/services to specific demographics for enhanced engagement.
Penang Chendul's customer base shows a high affinity for Women (107) and Gen X (104). Men affinity is 95, while Gen Y and Gen Z affinity stand at 95 and 101 respectively. These insights suggests opportunities for tailored marketing initiatives to resonate with its core customer segments and enhance loyalty.