Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
O'Charley's Restaurant & Bar is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence O'Charley's Restaurant & Bar performance in the United States and how they change over time
See what factors influence O'Charley's Restaurant & Bar performance in the United States and how they change over time
Available by subscription
Available by subscription
An analysis of O'Charley's Restaurant & Bar' competitors in the United States
An analysis of O'Charley's Restaurant & Bar' competitors in the United States
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile shows brand’s share of foot traffic, revealing its competitive strength and customer preference.
O'Charley's Restaurant & Bar holds a leading market performance percentile of 99.00, placing it in the top 1% of brands. This indicates a strong competitive position and high customer preference. Performance peers include Bruegger's Bagels, Black Angus Steakhouse, The Human Bean, Eat'n Park, Ojos Locos Sports Cantina, and Costco Food Court.
Customer satisfaction is key as it impacts loyalty and revenue, reflecting service quality and customer experience. Monitoring changes is vital.
O'Charley's Restaurant & Bar's overall customer satisfaction (CSAT) is 70.00%, a slight decrease of 0.6 percentage points year-over-year. Indiana shows the highest CSAT at 86.00% with a 10.1 percentage points increase. West Virginia has a 77.00% CSAT with a decrease of 5.4 percentage points.
Average check size reflects customer spending per visit, vital for revenue insights and strategic pricing adjustments.
The overall average check for O'Charley's Restaurant & Bar is $25.20, a 5.10% decrease year-over-year. North Carolina has the highest average check at $33.00, while Georgia has an average check of $26.40. Decreasing check implies fewer items purchased per visit.
Outlet count indicates market presence and expansion, reflecting brand reach and growth strategy within specific regions.
O'Charley's Restaurant & Bar has the most outlets in Tennessee with 17 locations. Ohio has 11 outlets, while Kentucky has 9. Illinois has the least with 1. The outlet distribution shows the brand's regional focus.
Competitor analysis reveals market dynamics and customer preferences, guiding strategic positioning and competitive advantages.
The top competitors for O'Charley's Restaurant & Bar, based on cross-visitation, are McDonald's (18.10%), Cracker Barrel Old Country Store (10.44%), Wendy's (10.01%), Chick-fil-A (8.09%), and Texas Roadhouse (7.88%).
Traffic workload insights show peak hours, optimizing staffing and resource allocation for enhanced customer experience.
O'Charley's Restaurant & Bar experiences peak traffic workload between 17:00 and 19:00, reaching a maximum at 18:00 (61.89). Traffic is minimal between 0:00 and 9:00.
Understanding consumer segments by gender and generation enables targeted marketing, boosting engagement and brand resonance.
Women are overrepresented among O'Charley's customers with an affinity index of 103, while men are underrepresented with an index of 97. Gen X has a high affinity (133), whereas Gen Y (72) and Gen Z (55) are under-indexed.