Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Lai Lai is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Lai Lai performance in the Guatemala and how they change over time
See what factors influence Lai Lai performance in the Guatemala and how they change over time
Available by subscription
Available by subscription
An analysis of Lai Lai' competitors in the Guatemala
An analysis of Lai Lai' competitors in the Guatemala
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance shows a brand’s share of foot traffic, revealing its competitive strength and customer preference in the industry.
Lai Lai, a Cafe & Restaurants brand in Guatemala, is in the leading position at the 99th percentile. This indicates a strong market presence relative to peers like NEREA, El Viejo Café, Subway, Café Barista, 27 Adentro and Panda Express, all within the same percentile.
Customer Satisfaction (CSAT) reflects customer contentment. A higher CSAT score indicates better service and product quality, fostering loyalty and positive word-of-mouth.
Lai Lai's overall customer satisfaction is 73%, a decrease of 5.7 percentage points year-over-year. Sacatepéquez shows the highest CSAT at 100% with 25 percentage points growth, while Guatemala Department's CSAT is 67% with a decrease of 9.6 percentage points.
Average Check (revenue per transaction) reflects spending habits. A higher average check indicates customers are spending more per visit.
Lai Lai's overall average check is 136.2 GTQ, a decrease of 34.2% year-over-year. Guatemala Department shows an average check of 139.2 GTQ with no change compared to the previous year.
Tracking the number of outlets shows business growth and market penetration. More outlets can lead to increased revenue and brand visibility.
Lai Lai has 22 outlets. The majority of outlets (17) are located in Guatemala Department. Escuintla has 2 outlets, and Quetzaltenango, Chimaltenango and Sacatepéquez each have 1 outlet.
Identifying competitors helps a brand understand its competitive landscape, enabling strategic decisions about marketing and product development.
Lai Lai's top competitors based on customer cross-visitation are McDonald's and San Martín (25.42% each), followed by Pollo Campero (18.64%), Patsy and Pizza Hut (8.47% each). These are brands whose customers also visit Lai Lai.
Analyzing traffic workload by hours helps optimize staffing and resource allocation, ensuring efficient service during peak times.
Lai Lai experiences peak traffic workload between 12:00 PM and 5:00 PM, with the highest traffic around 2:00 PM (64.10%). Traffic is lowest between midnight and 6:00 AM.
Analyzing consumer segments by gender and generation informs targeted marketing, optimizing product positioning and messaging for different consumer groups.
Lai Lai's customer base shows varying affinity levels. Men are over-represented (124 index), while Women are under-represented (46 index). Gen X is significantly over-represented (186 index), while Gen Y is slightly under-represented (84 index).