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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Jon Smith Subs is in the top 2% of brands
Sample of brands in the same percentile
See what factors influence Jon Smith Subs performance in the United States and how they change over time
See what factors influence Jon Smith Subs performance in the United States and how they change over time
Available by subscription
Available by subscription
An analysis of Jon Smith Subs' competitors in the United States
An analysis of Jon Smith Subs' competitors in the United States
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market Performance percentile reflects brand’s share of foot traffic, revealing its competitive strength and customer preference in the industry.
Jon Smith Subs holds a leading market position with a percentile of 98 in the Cafe & Restaurants industry in the United States. This indicates that Jon Smith Subs captures a significant share of customer traffic, outperforming most competitors. Performance peers in the same percentile range include Sweet Hut Bakery & Cafe, Face Plant, Kanishka Cuisine of India, Mad For Chicken, Prey and Slap's BBQ.
Customer satisfaction (CSAT) is crucial as it reflects customer loyalty, impacts brand reputation, and drives repeat business and positive word-of-mouth.
Jon Smith Subs' overall customer satisfaction is 77%, a decrease of 5.2 percentage points year-over-year. CSAT varies by state: Alabama (88%), Michigan (84%), and Florida (80%) show higher satisfaction, while Texas shows significantly lower satisfaction at 59%. This suggests a need to investigate and address satisfaction issues in Texas to maintain brand consistency.
Average check reveals customer spending habits, influencing revenue projections and menu optimization strategies for increased profitability.
The overall average check for Jon Smith Subs is $18.1, an increase of 8.5% year-over-year. Average check varies by state: Texas leads at $24.7, followed by Florida ($16.5), and Michigan ($14.8). The increase in average check indicates customers are spending more per visit, potentially due to menu updates or increased order sizes.
Outlet count indicates brand reach and expansion, influencing market share and revenue potential in different geographic locations.
Jon Smith Subs has a total of 24 outlets across the United States. Florida has the highest number of outlets (11), followed by Texas (4), and Michigan (2). Alabama, Idaho, Nevada, Virginia, Tennessee, Ohio and South Carolina each have 1 outlet. This distribution highlights Florida as a key market for Jon Smith Subs.
Competitor analysis identifies key rivals and their market share, informing competitive strategies and differentiation efforts to attract customers.
The top competitors for Jon Smith Subs, based on cross-visitation, are Taco Bell, Wendy's, and McDonald's (each with 6.86% cross visitation), followed by Olive Garden Italian Restaurant (5.88%) and Dunkin' (4.90%). This indicates a significant overlap in customer preferences between Jon Smith Subs and these major fast-food and casual dining chains.
Traffic workload insights optimize staffing, manage resources effectively, and enhance customer experience during peak hours.
Jon Smith Subs experiences peak traffic between 10 AM and 7 PM, with the highest workload at 12 PM (62.45%) and 1 PM (60.90%). Traffic gradually increases from 6 AM (0.55%) and decreases after 7 PM. This data suggests focusing resources and staffing during the late morning and afternoon to manage customer flow effectively.
Understanding consumer segments enables tailored marketing, product development, and service strategies to maximize engagement and brand loyalty.
Jon Smith Subs' customer base is composed of 83% women and 115% men. Considering that the gender mix is an index around 100%, the brand is slightly over-indexed with men. Gen X represents 66%, Gen Y 120%, and Gen Z 62%. The affinity index reveals Gen Y has the highest affinity. This data informs targeted marketing.