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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
J. Alexander's Restaurant is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence J. Alexander's Restaurant performance in the United States and how they change over time
See what factors influence J. Alexander's Restaurant performance in the United States and how they change over time
Available by subscription
Available by subscription
An analysis of J. Alexander's Restaurant' competitors in the United States
An analysis of J. Alexander's Restaurant' competitors in the United States
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance shows brand's foot traffic share, revealing competitive strength and customer preference in the cafe and restaurant industry.
J. Alexander's Restaurant's market performance is at the 99th percentile, marking it as a leading brand. This position indicates a strong market share and high customer preference compared to peers like Cheese Louise, Iron Skillet Restaurant, Maiko Matcha, Wonder, Captain George's Seafood Restaurant, and Pier 99 Restaurant, which share a similar performance range.
Customer satisfaction reflects brand perception and loyalty, directly impacting retention and revenue. Tracking CSAT is critical for identifying areas of improvement.
The overall customer satisfaction for J. Alexander's Restaurant is 75%, a decrease of 4.1 percentage points year-over-year. CSAT varies by location, with North Carolina showing the highest satisfaction (92%) and significant growth (31.9pp). Georgia and Michigan show a decline in CSAT. The CSAT trend shows fluctuations throughout the period.
Average check reflects spending per customer, indicating pricing strategy effectiveness and customer purchase behavior, directly impacting revenue.
The average check for J. Alexander's Restaurant is $60.80, an increase of 5.3% year-over-year. North Carolina leads with an average check of $71.60. The average check shows fluctuations throughout the period, indicating changes in customer spending habits.
Outlet count indicates brand reach and expansion strategy, influencing market presence and accessibility to customers.
J. Alexander's Restaurant has the most outlets in Florida (7), followed by Tennessee and Ohio (5 each). The number of outlets per state shows the geographic distribution of the brand's presence across the United States.
Identifying competitors reveals market dynamics and competitive landscape, aiding strategic positioning and differentiation efforts.
The top competitors for J. Alexander's Restaurant, based on customer cross-visitation, are McDonald's (5.30%), Starbucks (3.73%), Chick-fil-A (3.54%), Texas Roadhouse (3.14%), and Wendy's (2.95%). This indicates shared customer interests and potential areas for competitive focus.
Traffic workload by hour shows peak operational times, informing staffing and resource allocation for optimal service delivery.
J. Alexander's Restaurant experiences peak traffic workload between 17:00 and 19:00, with the highest workload at 18:00 (65.64). Traffic is minimal during early morning hours. The data helps optimize staffing and resource allocation based on traffic patterns.
Understanding consumer segments enables tailored marketing, improving engagement and brand resonance with specific demographics.
Women (99) are slightly under-indexed while men (101) are slightly over-indexed, relative to average customers. Gen X (107) is over-represented in J. Alexander's customer base. Gen Y (92) and Gen Z (85) are under-indexed, suggesting lower affinity compared to the average consumer.