Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Hard Rock Cafe is in the top 2% of brands
Sample of brands in the same percentile
See what factors influence Hard Rock Cafe performance in the South Africa and how they change over time
See what factors influence Hard Rock Cafe performance in the South Africa and how they change over time
Available by subscription
Available by subscription
An analysis of Hard Rock Cafe' competitors in the South Africa
An analysis of Hard Rock Cafe' competitors in the South Africa
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile indicates brand's share of foot traffic, reflecting its competitive strength and customer preference.
Hard Rock Cafe holds a leading position in South Africa's Cafe & Restaurant industry with a market performance of 98, placing it in the top 2% of brands. This shows high customer preference. Performance peers in the same range are afro-boer, Balkan Burger, Life Grand Cafe, Moo Moo, Damascus Restaurant, and Waxy O'Connors.
CSAT reveals customer loyalty and service quality, impacting brand reputation and repeat business. Monitoring trends identifies areas for improvement.
Hard Rock Cafe in South Africa demonstrates strong customer satisfaction with an overall CSAT of 82%, a 2.8 percentage point increase year-over-year. North West state leads with 100% CSAT, while Gauteng shows a decrease. The trend from April to June 2025 indicates fluctuating but generally positive customer satisfaction.
Average check reflects spending per customer, crucial for revenue analysis and menu optimization. Increases signal higher customer spending.
The average check for Hard Rock Cafe in South Africa is 422.2 ZAR, a 20.4% increase year-over-year, showing increased customer spending. Gauteng has the highest average check. Fluctuations between April and June 2025 suggest variations in spending habits across the observed period.
Outlet count indicates brand reach and market presence. Expansion shows growth, while stability reflects market consolidation.
Hard Rock Cafe has 3 outlets in Gauteng, and 1 outlet each in North West and Western Cape, South Africa. The distribution of outlets reflects the brand's presence across different states within the country.
Identifying competitors and cross-visitation patterns reveals direct rivals and customer preferences, informing competitive strategies.
Top competitors for Hard Rock Cafe in South Africa, based on customer cross-visitation, include McDonald's (17.86%), Spur (10.71%), KFC (10.71%), Ocean Basket (7.14%), and Bossa (7.14%). McDonald's stands out as the most frequently visited alternative by Hard Rock Cafe customers.
Traffic workload analysis helps optimize staffing, manage resources, and improve customer experience during peak hours.
Hard Rock Cafe in South Africa experiences peak traffic between 14:00 and 17:00, with the highest workload at 15:00. The restaurant is closed between 02:00 and 10:00. Traffic gradually increases from 11:00.
Understanding consumer segments by gender and generation enables targeted marketing and tailored experiences to maximize engagement.
Hard Rock Cafe's customer base shows high affinity for women and Gen Y in South Africa. Women are overrepresented (index of 90), while men show an over indexed value of 108. Gen Y exhibit a high affinity (index of 129), while Gen X are underrepresented (index of 50).