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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Bossa is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Bossa performance in the South Africa and how they change over time
See what factors influence Bossa performance in the South Africa and how they change over time
Available by subscription
Available by subscription
An analysis of Bossa' competitors in the South Africa
An analysis of Bossa' competitors in the South Africa
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance reveals brand strength, reflecting customer preference within its industry, crucial for strategic decision-making.
Bossa's market performance is leading, with a percentile of 99, placing it in the top 1% of brands. This demonstrates strong customer preference. Its peers include: Bootlegger Coffee Company, Hudsons The Burger Joint, vida e caffè, Pizza Hut, Tiger's Milk and Panarottis.
CSAT reflects brand perception, directly impacting loyalty and revenue. High CSAT is vital for sustained growth and positive word-of-mouth.
Overall customer satisfaction (CSAT) for Bossa is at 75%, a decrease of 3.1 percentage points year-over-year. Mpumalanga shows the highest CSAT at 82% with a 13.6 percentage point increase, while Western Cape has a CSAT of 71% with a decrease of 7.7 percentage points.
Average check indicates customer spending habits, influencing revenue strategies. Monitoring it helps optimize pricing and promotional efforts.
The overall average check for Bossa is 306.8 ZAR, a decrease of 2.6% year-over-year. Free State has the highest average check at 543.2 ZAR. Gauteng's average check is 301.7 ZAR, while Western Cape shows 294.9 ZAR.
Outlet count shows brand reach, influencing market penetration. More outlets typically mean greater accessibility and potential revenue.
Bossa has 15 outlets in Western Cape, 9 in Gauteng, 2 in Mpumalanga and 1 in Free State. The Western Cape holds the largest number of outlets, demonstrating its strongest market presence.
Competitor analysis informs positioning, revealing opportunities and threats. Knowing top competitors aids strategic differentiation and marketing.
Bossa's top competitors based on cross-visitation are McDonald's (13.38%), Spur (11.65%), KFC (8.42%), The Terrace @ D'Aria (8.19%), and The Tangram Restaurant (7.27%). McDonald's demonstrates the highest competitive overlap.
Traffic workload identifies peak hours, guiding staffing and resource allocation. Understanding traffic patterns optimizes operational efficiency.
Bossa experiences its highest traffic workload between 17:00 and 19:00, peaking at 67.88% at 18:00. Traffic is minimal between 0:00 and 7:00. These insights inform staffing and promotional timing.
Consumer segments focus marketing, aligning products with customer traits. Tailoring strategies increases engagement and sales efficiency.
Bossa’s customer base shows that women are overrepresented (91%) compared to men (107%). Gen X exhibits a high affinity (133%), while Gen Y is under-indexed (86%).