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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Gourmet Donuts is in the top 7% of brands
Sample of brands in the same percentile
See what factors influence Gourmet Donuts performance in the United States and how they change over time
See what factors influence Gourmet Donuts performance in the United States and how they change over time
Available by subscription
Available by subscription
An analysis of Gourmet Donuts' competitors in the United States
An analysis of Gourmet Donuts' competitors in the United States
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance shows brand’s share of foot traffic, revealing its competitive strength and customer preference in the industry.
Gourmet Donuts holds a leading position with a market performance percentile of 93 in the Cafe & Restaurants industry in the United States. This high percentile indicates that Gourmet Donuts captures a significant share of customer foot traffic. Performance peers include Eagle Diner, Dessert Cafe, King Cajun Crawfish, Roma's Italian Kitchen, Delaney's Hole In the Wall, and Bayside American Cafe, all within the same percentile range.
Customer satisfaction (CSAT) is key to brand loyalty and growth. Tracking it helps improve service and meet customer expectations.
Gourmet Donuts' overall customer satisfaction is at 85%, a decrease of 12.5 percentage points year-over-year. In Massachusetts, CSAT is 88%, down by 9 percentage points. The CSAT dynamic data shows fluctuations between April and June 2025. There are possibilities for improvement in customer satisfaction strategies.
Outlet count reflects market presence and expansion. Tracking it shows growth and regional focus.
Gourmet Donuts has a total of 14 outlets. 11 are located in Massachusetts, while New Hampshire, Texas and Oklahoma each have 1 outlet. The majority of outlets concentrated in Massachusetts shows regional focus.
Competitor analysis identifies key rivals. Understanding cross-visitation helps refine marketing and competitive strategies.
The top competitors for Gourmet Donuts, based on cross-visitation, are McDonald's (28.95%), Dunkin' (18.42%), Burger King (18.42%), Sonic Drive-In (10.53%), and Texas Roadhouse (10.53%). A significant percentage of Gourmet Donuts customers also visit these competitors, indicating shared customer bases.
Traffic workload shows peak hours. Optimizing staffing ensures customer satisfaction and operational efficiency.
Gourmet Donuts experiences peak traffic workload between 5 AM and 17 PM, with the highest traffic around 8 AM. There is almost no traffic between 7 PM and 4 AM. Staffing and resources should be allocated to accommodate peak hours effectively.
Understanding consumer segments allows targeted marketing. Tailoring strategies increases engagement and brand relevance.
Women have an affinity index of 58 for Gourmet Donuts, while men have an affinity index of 136, showing higher engagement for men. Gen X has an affinity index of 95, and Gen Y has an affinity index of 114, with Gen Y showing higher engagement. These insights highlight the relative engagement of different consumer segments.