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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Gloria Jean's Coffees is in the top 3% of brands
Sample of brands in the same percentile
See what factors influence Gloria Jean's Coffees performance in the United States and how they change over time
See what factors influence Gloria Jean's Coffees performance in the United States and how they change over time
Available by subscription
Available by subscription
An analysis of Gloria Jean's Coffees' competitors in the United States
An analysis of Gloria Jean's Coffees' competitors in the United States
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance indicates brand's share of foot traffic, revealing its competitive strength and customer preference.
Gloria Jean's Coffees' market performance is at the 97th percentile, making it a leading brand. This shows significant customer preference. Performance peers in the same range include Clara's, Little Moir's, Best Friend, Myth & Legend, Omaha Tap House, and Aladdin's Shawarma | Mediterranean Food Near You.
Customer satisfaction (CSAT) reflects brand perception, directly impacting loyalty and revenue growth.
Gloria Jean's Coffees' overall CSAT is 66%, up 3.5 percentage points year-over-year. Illinois shows high CSAT at 68% with a 10.2 percentage points increase. However, New York and Wisconsin show significant CSAT decreases.
Average check reflects customer spending per visit, crucial for revenue and profitability analysis.
The overall average check for Gloria Jean's Coffees is $7.90, a decrease of 15.7% year-over-year. Illinois' average check is $7.50. The dynamic data shows a fluctuating trend in average check over the observed months.
Outlet count indicates brand reach and market penetration, reflecting growth and accessibility.
Gloria Jean's Coffees has the most outlets in Illinois (13). Wisconsin and Texas each have 4 outlets, followed by Pennsylvania and New York with 3 each. This distribution shows geographic concentration.
Identifying key competitors highlights the competitive landscape and informs strategic positioning.
The top competitors for Gloria Jean's Coffees, based on customer cross-visitation, are McDonald's (16.33%), Starbucks (12.24%), Wendy's (12.24%), Denny's (8.16%), and Sonic Drive-In (8.16%). This indicates shared customer base with these brands.
Traffic workload identifies peak hours, informing staffing and promotional strategies.
Peak traffic for Gloria Jean's Coffees occurs between 12:00 PM and 4:00 PM, with the highest workload around 2:00 PM (55.43%). There is minimal traffic between midnight and 6:00 AM.
Consumer segments inform targeted marketing by understanding demographic preferences and affinities.
Women (affinity index 113) are overrepresented among Gloria Jean's Coffees customers, while men (affinity index 89) are underrepresented. Gen Y (affinity index 166) is highly overrepresented, while Gen X (affinity index 37) is significantly underrepresented.