Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Gelato Mania is in the top 2% of brands
Sample of brands in the same percentile
See what factors influence Gelato Mania performance in the South Africa and how they change over time
See what factors influence Gelato Mania performance in the South Africa and how they change over time
Available by subscription
Available by subscription
An analysis of Gelato Mania' competitors in the South Africa
An analysis of Gelato Mania' competitors in the South Africa
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile reveals competitive strength and customer preference, showing brand's share of foot traffic in the industry.
Gelato Mania holds a market performance percentile of 98 in South Africa's Cafe & Restaurants industry, indicating a leading position. This signifies it captures a significant share of customer traffic. Performance peers in similar range: Wild West Steak House, West Coast Farm Stall, West Cafe, Eastwoods, The Shed & Silo, Solly Manjra's Caterers c.c.
Customer satisfaction (CSAT) measures loyalty and service quality, directly impacting repeat business and brand reputation.
Gelato Mania's overall CSAT is 87%, a 3.3 percentage point increase year-over-year, indicating improved customer perception. Gauteng shows a high CSAT of 96%, with a growth of 5.5pp, while Western Cape has a CSAT of 82%, growing by 0.2pp. CSAT trended from 88.10% in April 2025 to 81.82% in June 2025.
Outlet count indicates brand reach and market penetration, influencing revenue potential and customer accessibility.
Gelato Mania has 10 outlets in Western Cape and 3 in Gauteng. This distribution reflects a stronger presence in Western Cape, indicating potentially higher market penetration or strategic focus in that region.
Competitor analysis identifies key rivals and their customer overlap, guiding competitive strategy and marketing efforts.
Gelato Mania's top competitors based on customer cross-visitation are KFC (13.64%), McDonald's (11.36%), Burger King (9.09%), Spur (9.09%), and Panarottis (9.09%). This reveals that Gelato Mania's customers also frequent fast-food and casual dining chains.
Traffic workload analysis optimizes staffing and resource allocation, ensuring smooth operations and customer satisfaction.
Gelato Mania experiences peak traffic workload between 9:00 and 22:00, with the highest traffic around 16:00-17:00 (48.85%-48%). Traffic is minimal during early morning hours (0:00-8:00), indicating business hours align with customer demand. The lowest workload recorded is 0.
Understanding consumer segments allows targeted marketing, enhancing relevance and effectiveness by aligning with specific demographics.
Gelato Mania's customer base shows a high affinity towards women (Index 133), suggesting strong engagement. Men are under-indexed (Index 74). Gen X are highly represented (Index 150), while Gen Y are about average (Index 96).