Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Empire Sushi is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Empire Sushi performance in the Malaysia and how they change over time
See what factors influence Empire Sushi performance in the Malaysia and how they change over time
Available by subscription
Available by subscription
An analysis of Empire Sushi' competitors in the Malaysia
An analysis of Empire Sushi' competitors in the Malaysia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market Performance reveals competitive strength and customer preference, indicating brand's share of foot traffic in the Cafe & Restaurants industry.
Empire Sushi holds a leading market position in Malaysia's Cafe & Restaurants industry with a market perfomance percentile of 99, placing it in the top 1%. This indicates a strong market presence and high customer preference relative to its competitors. Peers within the same range: Ah Gong Kopitiam, BLACK Market, Serai, 老板面 Eco Botanic, Duer Cafe Cyberjaya (Flagship Store), The Most Wanted Creaminal.
Customer Satisfaction reflects brand perception. Monitoring CSAT ensures alignment with customer expectations, driving loyalty and positive word-of-mouth.
Overall customer satisfaction for Empire Sushi is 41%, a decrease of 3.7 percentage points year-over-year. Satisfaction varies by state, with Penang showing the highest CSAT at 50% and growth of 6.4pp. Perak, Johor and Kuala Lumpur are showing decrease in CSAT.
Average Check reveals spending habits, informing pricing and promotions. It reflects customer value perception and revenue generation efficiency.
The overall average check for Empire Sushi is MYR 24.4, a decrease of 1.5% year-over-year. Johor shows the highest average check at MYR 36.3, while Kuala Lumpur has the lowest at MYR 17.4.
Outlet count signifies market reach. Tracking outlets informs expansion strategies, capturing market share and enhancing brand accessibility.
Empire Sushi has the most outlets in Selangor (27), followed by Kuala Lumpur (19) and Johor (14). This distribution indicates Selangor is a key market, while other states offer growth opportunities.
Competitive analysis identifies key rivals. Cross-visitation reveals shared customer pools, informing targeted strategies to enhance market position.
McDonald's and ZUS Coffee are the top competitors with a cross-visitation of 8.11%, followed by Starbucks (6.31%), Pizza Hut (5.41%), and Sushi King (4.5%). This indicates these brands attract a similar customer base to Empire Sushi.
Traffic workload by hour optimizes staffing. Analyzing peak hours ensures efficient service, maximizing customer satisfaction and revenue potential.
Empire Sushi experiences peak traffic workload between 10 AM and 9 PM, reaching the highest workload at 6 PM. Traffic is significantly lower during early morning hours (12 AM - 8 AM).
Understanding consumer segments tailors marketing. Gender and generation insights refine messaging, optimizing engagement and brand resonance.
Empire Sushi customers show high affinity towards Women (111 index), and Gen Z (117 index), indicating these segments are overrepresented. Men (93 index) and Gen Y (76 index) are underrepresented among Empire Sushi's customer base.