Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Dros is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Dros performance in the South Africa and how they change over time
See what factors influence Dros performance in the South Africa and how they change over time
Available by subscription
Available by subscription
An analysis of Dros' competitors in the South Africa
An analysis of Dros' competitors in the South Africa
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance shows brand's share of foot traffic, revealing competitive strength and customer preference in the industry.
Dros holds a leading market performance position in South Africa's Cafe & Restaurants industry with a percentile of 99. This indicates a strong market presence. Performance peers include Dunes Beach Restaurant & Bar, Barcelos, Quay Four Restaurant, kung-fu kitchen, Parrots and Hogshead, all within a similar top-tier position.
Customer satisfaction is critical for brand loyalty and repeat business, reflecting service quality and customer experience.
Dros' overall customer satisfaction is 44%, a decrease of 21.5 percentage points year-over-year. Western Cape shows 58% satisfaction, while Gauteng is at 38%. The trend shows a decline in CSAT from April to June 2025, indicating a need for service improvements.
Average check reveals customer spending habits, influencing revenue and profitability strategies.
The overall average check for Dros is 303.2 ZAR, a 0.9% increase year-over-year. Western Cape has an average check of 347.2 ZAR, while Gauteng's average check is 294.8 ZAR. Average check fluctuated between April and June 2025, indicating a need to analyze pricing strategies.
Outlet count indicates brand reach and market presence, affecting accessibility and brand recognition.
Dros has 9 outlets in Gauteng, and 1 outlet each in Mpumalanga, Limpopo, KwaZulu-Natal, Northern Cape, and Western Cape. Gauteng represents a significant portion of Dros' outlet footprint. Evaluate outlet distribution to optimize market coverage.
Understanding competitors helps refine strategies to capture market share and enhance competitive edge.
The top competitors for Dros, based on customer cross-visitation, are KFC (17.20%), McDonald's (15.05%), Spur (13.98%), Burger King (7.53%), and RocoMamas (6.45%). These brands attract a portion of Dros' customer base.
Traffic workload indicates peak hours, enabling optimal staffing and resource allocation for customer service.
Dros experiences peak traffic workload between 16:00 and 18:00, reaching a maximum at 18:00. Traffic gradually increases from 8:00 to 18:00, then declines through the night. Staffing and resource planning should align with these peak hours.