Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Coop is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Coop performance in the Switzerland and how they change over time
See what factors influence Coop performance in the Switzerland and how they change over time
Available by subscription
Available by subscription
An analysis of Coop' competitors in the Switzerland
An analysis of Coop' competitors in the Switzerland
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile reveals brand's competitive strength and customer preference in the Cafe & Restaurants industry in Switzerland.
Coop's market performance is at the 99th percentile, indicating a leading position. This signifies that Coop captures a significantly higher share of customer traffic compared to peers like KFC, Santa Lucia, Marché, Safran, Migros and Miss Miu.
CSAT indicates loyalty. High CSAT correlates with repeat business and positive word-of-mouth, improving long-term revenue and brand reputation.
Coop's overall customer satisfaction is 77%, up by 8.2 percentage points year-over-year. Wallis shows the highest CSAT at 97%, while St. Gallen experienced a decrease (-5.3pp). The CSAT has fluctuated between 69.71 and 81.76 during the observed period.
Average check is total revenue divided by the number of orders. It shows how much people spend on average at Coop Cafe & Restaurants.
Coop's overall average check is 20.3 CHF, a 15.3% increase year-over-year. Wallis has the highest average check (27.1 CHF). Average check fluctuated between 17.69 CHF and 21.97 CHF during the observed period.
Outlet count indicates brand's physical presence. A larger number of outlets enables higher market penetration and greater revenue.
Coop has the most outlets in Zurich (104) and Bern (100). Aargau, Vaud, and St. Gallen have significantly fewer outlets. This geographic distribution highlights key market areas for Coop.
Competitor visitation reveals shared customer base. Understanding these preferences informs marketing and service differentiation strategies.
McDonald's is the most cross-visited brand by Coop's customers (12.92%), followed by Burger King (5.68%) and Migros (4.65%). Marché (3.62%) and Santa Lucia (2.58%) also show notable cross-visitation.
Traffic workload reveals peak hours. Understanding traffic patterns allows for staffing and resource allocation to improve customer experience.
Coop experiences peak traffic between 10 AM and 4 PM, with the highest workload at 4 PM (57.02%). Traffic is significantly lower during early morning and late-night hours, indicating operational patterns.
Analyzing consumer segments allows tailoring marketing. Gender and generation insights help personalize messaging and offers.
Women (89 index) are more present in Coop. Gen X (114 index) shows high affinity, while Gen Z (25 index) is under-indexed, suggesting a need to understand and cater to younger consumers to enhance their engagement.