Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Santa Lucia is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Santa Lucia performance in the Switzerland and how they change over time
See what factors influence Santa Lucia performance in the Switzerland and how they change over time
Available by subscription
Available by subscription
An analysis of Santa Lucia' competitors in the Switzerland
An analysis of Santa Lucia' competitors in the Switzerland
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance indicates brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Santa Lucia holds a leading position with a percentile of 99, placing it in the top 1% of brands in the Cafe & Restaurants industry in Switzerland. This indicates a strong market presence and customer preference compared to competitors like Safran, Coop, and KFC, who are also in the same percentile range.
Customer satisfaction reflects the brand's ability to meet customer expectations, influencing loyalty and repeat business.
Santa Lucia's overall customer satisfaction is at 83%, a decrease of 4.9 percentage points year-over-year. Schaffhausen shows high satisfaction (98%), while Bern is significantly lower (44%). This suggests variations in customer experience across different states.
Average check measures the typical transaction value, influencing overall revenue and profitability.
Santa Lucia's overall average check is 41.3 CHF, a decrease of 10.6% year-over-year. Aargau has the highest average check (53.8 CHF), while Bern shows a lower value (34.5 CHF). This indicates regional differences in customer spending habits.
Number of outlets indicates brand's reach and accessibility, affecting market penetration and brand visibility.
Santa Lucia has 9 outlets in Zurich, with significantly fewer in other states like Bern, Aargau, and Schaffhausen (1 each). This demonstrates a concentration of outlets in Zurich, indicating the primary market focus is in Zurich.
Competitor analysis identifies key rivals and customer preferences, informing competitive strategies and differentiation efforts.
Santa Lucia's customers also visit McDonald's (5.58%), Coop (3.98%), and Pizzeria Ristorante Molino (3.59%), indicating shared customer preferences. These brands are key competitors for Santa Lucia in Switzerland.
Traffic workload shows peak hours and customer flow, helping optimize staffing and service efficiency.
Santa Lucia experiences peak traffic workload between 11:00 AM and 1:00 PM and again between 6:00 PM and 8:00 PM, reaching 67.60% at 7:00 PM. This indicates the busiest times for Santa Lucia, requiring increased staffing during these hours.
Analyzing consumer segments informs targeted marketing, enhancing messaging relevance and engagement with specific groups.
Women (affinity index 100) are proportionally well-represented among Santa Lucia's customers. Gen X (affinity index 116) and Gen Y (affinity index 109) are over-represented, suggesting higher engagement or interest from these generational cohorts compared to the average consumer.