Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Captain D's is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Captain D's performance in the United States and how they change over time
See what factors influence Captain D's performance in the United States and how they change over time
Available by subscription
Available by subscription
An analysis of Captain D's' competitors in the United States
An analysis of Captain D's' competitors in the United States
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market Performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the Cafe & Restaurants industry.
Captain D's is a leading brand with a market performance percentile of 99, placing it in the top 1% of Cafe & Restaurants. This indicates a strong market position relative to peers. Performance peers include Bulla Gastrobar, Einstein Bros. Bagels, Paris Baguette, Lazy Dog Restaurant & Bar, Kobé Japanese Steakhouse, and Ruth's Chris Steak House, all within the same top percentile range.
Customer Satisfaction measures brand perception. It shows customer happiness level, areas for operational improvements, and effectiveness of customer service strategies.
Captain D's overall customer satisfaction (CSAT) is 59%, a slight decrease of 0.4 percentage points year-over-year. CSAT varies by state, with Colorado showing the highest CSAT at 90%, a significant increase of 18.9 percentage points. Illinois, North Carolina, Virginia, and Louisiana also show increased CSAT. Recent monthly CSAT fluctuates between 57.92% and 59.66%.
Average Check reflects customer spending per visit. It is crucial for revenue projections, menu pricing optimization, and assessing customer value perception.
Captain D's overall average check is $16.80, a decrease of 3% year-over-year. The average check varies by state, with Alabama having the highest average check at $18.40. South Carolina, Louisiana, Arkansas and Virginia also have relatively high average check. Monthly average check values have varied slightly from $16.51 to $17.12.
Number of Outlets indicates brand reach and expansion. It shows market presence, growth trajectory, and investment in new locations for accessibility.
Captain D's has the highest number of outlets in Georgia (109), followed by Tennessee (75) and Alabama (70). Kentucky, Florida, Mississippi, South Carolina, North Carolina, Virginia, and Ohio have fewer outlets. The data reflects geographical distribution and market focus.
Competitor analysis reveals the competitive landscape. It highlights direct rivals, customer preferences, and strategies to gain market share by understanding customer choices.
The top competitors for Captain D's, based on cross-visitation, are McDonald's (22.78%), Wendy's (11.55%), Taco Bell (11.21%), Burger King (9.76%), and Chick-fil-A (8.56%). These brands are frequently visited by Captain D's customers, indicating shared customer base or substitutable alternatives.
Traffic Workload shows customer traffic patterns. It highlights peak hours, staffing optimization, and tailoring marketing efforts during high-traffic to drive sales.
Captain D's experiences peak traffic workload between 12:00 PM (noon) and 6:00 PM (18:00), with the highest workload at 1:00 PM (13:00) at 62.80 and 5:00 PM (17:00) at 62.75 . Traffic is significantly lower during early morning hours. These data reveals staffing needs and promotional timing.
Consumer segments identify key customer groups. It shows tailored marketing, product development, and messaging by affinity insights to reach relevant audience and improve ROI.
Captain D's customer base shows a higher affinity among women (index 108) compared to men (index 94). Among generations, Gen X shows a high affinity (index 132), while Gen Y (index 76) and Gen Z (index 60) are under-indexed. This indicates stronger resonance with Gen X consumers.