Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Cappuccino's is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Cappuccino's performance in the South Africa and how they change over time
See what factors influence Cappuccino's performance in the South Africa and how they change over time
Available by subscription
Available by subscription
An analysis of Cappuccino's' competitors in the South Africa
An analysis of Cappuccino's' competitors in the South Africa
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Cappuccino's holds a leading market position in South Africa's Cafe & Restaurants industry with a percentile of 99. This places them in the top 1% of brands, indicating strong market dominance and customer preference. Performance peers include Fireroom, Turn ʼn Tender Steakhouse, Ou Meul, The Social Grill, Texas American, and Kapstadt Brauhaus.
Customer satisfaction is crucial as it reflects customer loyalty and impacts brand reputation and revenue growth.
Cappuccino's overall customer satisfaction is 72%, a decrease of 7.3 percentage points year-over-year. Gauteng shows 76% satisfaction (down 4.7pp), Mpumalanga 66% (down 19.9pp), and Limpopo 57% (up 2.7pp). This indicates a need to address satisfaction declines, especially in Mpumalanga.
Average check is vital for understanding customer spending habits and optimizing pricing strategies for increased revenue.
Cappuccino's overall average check is 298.7 ZAR, an 11% decrease year-over-year. Mpumalanga has an average check of 325.5 ZAR, while Gauteng's is 275.2 ZAR. This decline suggests a need to analyze pricing strategies and customer spending behavior.
Number of outlets indicates brand's reach and market presence, influencing accessibility and brand visibility.
Cappuccino's has 11 outlets in Gauteng, 5 in Mpumalanga, 2 in Limpopo, and 1 in Free State. Gauteng represents the largest market share. This distribution highlights key areas of operation and potential expansion opportunities.
Identifying key competitors helps in strategic benchmarking and understanding competitive landscape.
Cappuccino's top competitors based on customer cross-visitation are McDonald's (22.03%), Spur (22.03%), KFC (19.82%), Nando's (12.33%), and Mugg & Bean (8.37%). This reveals the competitive set for Cappuccino's in South Africa.
Understanding traffic workload by hours enables efficient resource allocation and staffing optimization.
Cappuccino's experiences peak traffic between 8 AM and 8 PM, with the highest workload around noon (55.27%). Traffic is minimal between midnight and 6 AM. This data informs staffing and operational decisions.