Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Caffè Nero is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Caffè Nero performance in the United Kingdom and how they change over time
See what factors influence Caffè Nero performance in the United Kingdom and how they change over time
Available by subscription
Available by subscription
An analysis of Caffè Nero' competitors in the United Kingdom
An analysis of Caffè Nero' competitors in the United Kingdom
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance reveals brand's share of foot traffic, indicating competitive strength and customer preference in the industry.
Caffè Nero's MARKET PERFORMANCE percentile is 99, positioning it as a leading brand. This high percentile indicates a strong market presence and significant customer preference compared to competitors like ASK Italian, Haute Dolci, Burger & Lobster, Cake Box, Franco Manca, and Flat Iron, who share a similar leading position.
Customer satisfaction (CSAT) reflects brand perception, loyalty, and service quality, influencing repeat business and positive recommendations.
Caffè Nero's overall CSAT is 71%, with a slight decrease of 0.6 percentage points year-over-year. Scotland shows the highest CSAT at 80%, while England has a lower CSAT of 70%. This suggests regional differences in customer experiences and the need for targeted improvements in areas with lower satisfaction.
Average check tracks customer spending per visit, reflecting pricing strategy effectiveness and customer purchase behavior.
Caffè Nero's average check is 8.7 GBP, an increase of 8.1% year-over-year. Northern Ireland has the highest average check at 8.8 GBP, while Wales has the lowest at 6.8 GBP. This data shows an upward trend in customer spending and regional variations in purchase value.
Outlet count indicates market reach and expansion, reflecting brand's investment and accessibility for customers.
Caffè Nero has 515 outlets in England, making it the region with the most locations. Scotland has 40 outlets, Northern Ireland 37, and Wales 14. This distribution reveals a strong presence in England with opportunities for expansion in other regions.
Competitor analysis identifies key rivals and customer overlap, informing competitive strategies and market positioning.
Caffè Nero's top competitors based on cross-visitation are McDonald's (12.79%), Costa Coffee (8.70%), JD Wetherspoon (7.65%), Starbucks (5.47%), and KFC (3.85%). This shows a significant overlap with fast-food chains and other coffee shops, highlighting the competitive landscape.
Traffic workload analysis reveals peak hours and customer flow, optimizing staffing and resource allocation.
Caffè Nero experiences peak traffic between 9 AM and 12 PM, with the highest workload at 12 PM (65.45%). Traffic is lowest during the early morning hours, gradually increasing from 6 AM. This data informs staffing schedules to meet customer demand during peak times.
Consumer segment analysis tailors marketing to specific demographics, maximizing engagement and brand relevance.
Caffè Nero's customer base shows high affinity among women (Index 90) and over-representation among men (Index 107). Gen X has a strong affinity (Index 115), while Gen Y (Index 89) and Gen Z (Index 87) are under-indexed. This data suggests targeted marketing strategies for different demographics.