Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Boston Market is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Boston Market performance in the United States and how they change over time
See what factors influence Boston Market performance in the United States and how they change over time
Available by subscription
Available by subscription
An analysis of Boston Market' competitors in the United States
An analysis of Boston Market' competitors in the United States
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market share shows brand's foot traffic, reflecting competitive strength and customer preference in the cafe & restaurants industry.
Boston Market holds a leading position with a market performance percentile of 99, indicating it captures a significant portion of customer traffic compared to competitors. Its performance peers, T-BONES Great American Eatery, Green Ghost Tacos, Red Chilli, Swampy's Bar & Grille, Chelo's Hometown Bar & Grille, and Famous Original Ray's Pizza are also in the leading range.
CSAT indicates customer loyalty and brand perception, crucial for retention and positive word-of-mouth, affecting long-term revenue.
Overall customer satisfaction for Boston Market is at 47%, a 14 percentage point increase year-over-year. Ohio leads with 70% satisfaction, followed by Massachusetts (69%), Texas (45%), Illinois (40%), and Pennsylvania (38%). Recent CSAT scores show fluctuation: April 2025 (53.11), May 2025 (38.46), June 2025 (36.67).
Average check reveals customer spending habits and pricing strategy effectiveness, impacting overall revenue and profitability.
The overall average check for Boston Market is $23.20, a decrease of 11.2% year-over-year. Massachusetts has the highest average check ($32.10), followed by Texas ($27.10), New York ($24.30), Pennsylvania ($17.70), and New Jersey ($17.60). Recent average check values show a decreasing trend: April 2025 ($25.38), May 2025 ($22.39), June 2025 ($20.53).
Outlet count indicates market presence and expansion strategy, crucial for brand visibility and accessibility to customers.
Boston Market's outlet distribution is led by Pennsylvania with 7 locations, followed by New York (5), Texas (4), New Jersey (4), California (3), Florida (3), Massachusetts (3), Delaware (2), Virginia (2), and Michigan (2).
Competitor analysis helps in strategic positioning and identifying competitive threats to maintain or increase market share.
Boston Market's top competitors based on customer cross-visitation are McDonald's (14.53%), Taco Bell (6.84%), Dunkin' (6.84%), Chipotle Mexican Grill (5.98%), and Wendy's (5.98%). This indicates a significant overlap of customers visiting these fast-food chains.
Understanding peak hours optimizes staffing and resource allocation, improving customer service and operational efficiency.
Traffic workload at Boston Market peaks between 10:00 AM and 8:00 PM, with the highest traffic observed between 4:00 PM and 5:00 PM (63.20). The lowest traffic is between midnight and 9:00 AM, indicating minimal activity during these hours.
Analyzing consumer segments enables tailored marketing, enhancing engagement and brand resonance with specific demographic groups.
Women are slightly under-indexed (98) and men are slightly over-indexed (102) . Gen X is under-indexed (83), while Gen Y is closely aligned with average (100). Gen Z are over-indexed (109) relative to the average consumer.