Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Black Rock Coffee Bar is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Black Rock Coffee Bar performance in the United States and how they change over time
See what factors influence Black Rock Coffee Bar performance in the United States and how they change over time
Available by subscription
Available by subscription
An analysis of Black Rock Coffee Bar' competitors in the United States
An analysis of Black Rock Coffee Bar' competitors in the United States
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile reflects brand's share of foot traffic, revealing competitive strength and customer preference in the industry.
Black Rock Coffee Bar's market performance is leading at the 99th percentile, placing it in the top 1% of Cafe & Restaurants brands in the United States. This indicates a strong market position relative to competitors such as Kilwins Chocolate & Ice Cream Shop, La Granja, Bocas Grill, Dick's Last Resort, Thirsty Lion, and Donatos Pizza.
CSAT measures customer happiness, directly impacting loyalty, brand reputation, and revenue. Monitoring trends is essential for identifying areas for improvement.
Black Rock Coffee Bar's overall customer satisfaction is 69%, a decrease of 3.9 percentage points year-over-year. Customer satisfaction varies by state, with California showing the highest CSAT at 88% and a growth of 47.2 percentage points. States like Idaho, Texas and Colorado showed decreased satisfaction. The CSAT has fluctuated between 65.72% and 74.23% during the observed period.
Average check reveals spending habits and revenue potential. Monitoring its changes helps optimize pricing strategies and understand customer value.
Black Rock Coffee Bar's overall average check is $9.50, an increase of 17% year-over-year. Oregon has the highest average check at $14.30. The average check has fluctuated between $7.78 and $11.95 during the observed period, suggesting variability in customer spending habits.
Outlet count reflects brand reach and expansion strategy. Monitoring growth indicates market penetration and brand's ability to scale operations.
Black Rock Coffee Bar has the most outlets in Arizona (49), followed by Texas (40) and Oregon (33). Washington has 12 outlets, while Colorado and Idaho each have 6 outlets. California has 3 outlets. This distribution reflects the brand's current geographic focus, potentially signaling areas for future expansion.
Identifying key competitors is crucial for strategic positioning and differentiation. Understanding customer overlap informs targeted marketing and competitive strategies.
The top competitors for Black Rock Coffee Bar, based on customer cross-visitation, are Starbucks (9.80%), McDonald's (9.59%), Dutch Bros Coffee (8.98%), In-N-Out Burger (6.63%), and Taco Bell (6.02%). This suggests that Black Rock Coffee Bar customers also frequent these establishments, indicating a degree of overlap in customer preferences.
Traffic workload indicates peak hours, enabling efficient staffing and resource allocation. Understanding customer traffic patterns maximizes operational efficiency.
Black Rock Coffee Bar experiences peak traffic between 5 AM and 6 PM, with the highest workload occurring between 8 AM and 11 AM. Traffic volume begins to increase significantly at 5 AM (21.55%), peaking at 9 AM (68.52%) and gradually decreasing throughout the afternoon and evening.
Analyzing consumer segments informs targeted marketing and positioning. Affinity insights reveal segments with high engagement, supporting effective campaign strategies.
Women (affinity index 108) are overrepresented among Black Rock Coffee Bar's consumers, while Men (affinity index 93) are underrepresented. Gen X (affinity index 115) shows high affinity, whereas Gen Y (affinity index 92) and Gen Z (affinity index 95) are slightly under-indexed.