Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Big Apple Donuts & Coffee is in the top 3% of brands
Sample of brands in the same percentile
See what factors influence Big Apple Donuts & Coffee performance in the Malaysia and how they change over time
See what factors influence Big Apple Donuts & Coffee performance in the Malaysia and how they change over time
Available by subscription
Available by subscription
An analysis of Big Apple Donuts & Coffee' competitors in the Malaysia
An analysis of Big Apple Donuts & Coffee' competitors in the Malaysia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance reveals brand share of foot traffic, showing competitive strength and customer preference in the industry.
Big Apple Donuts & Coffee holds a leading market performance at the 97th percentile in Malaysia's Cafe & Restaurants industry. This high percentile indicates a strong market presence. Peers include Treasure Hotpot, Menya Sankodo 麺や三光堂 Aeon mall Metro Prima, Dii Thai restaurant, Nasi Kandar Saddam, Barbabros & Cuz, Sun Thai Food (Chinese Muslim) @Mahkota Cheras.
Customer satisfaction (CSAT) reflects how well a brand meets customer expectations, impacting loyalty and revenue growth.
Big Apple Donuts & Coffee demonstrates a moderate overall customer satisfaction with a score of 57%, up 12.8 percentage points year-over-year. Satisfaction varies by state, with Selangor at 50%, Kuala Lumpur at 47%, and Johor at 38%. This indicates regional differences in customer experience.
Outlet count indicates brand reach and market penetration, crucial for accessibility and revenue potential.
Big Apple Donuts & Coffee has a significant presence with 28 outlets in Selangor, 11 in Johor, 10 in Kuala Lumpur, and varying numbers in other states. The distribution across states reflects the brand's strategic focus on key markets.
Competitor analysis identifies key rivals and customer overlap, informing competitive strategies and market positioning.
Big Apple Donuts & Coffee customers also frequent KFC (20%), McDonald's (11.43%), ZUS Coffee (11.43%), Sushi King (8.57%), and Secret Recipe (5.71%). KFC shows significant customer cross-visitation. This suggests opportunities for targeted marketing and competitive differentiation.
Traffic workload highlights peak hours, allowing optimized staffing and resource allocation.
Big Apple Donuts & Coffee experiences peak traffic workload between 10 AM and 9 PM, with the highest activity around 6 PM. There is no traffic between 10 PM and 7 AM. Understanding this hourly distribution can optimize staffing and service during peak times.
Consumer segment analysis allows tailored marketing by understanding customer demographics and preferences.
Women exhibit high affinity (89) for Big Apple Donuts & Coffee, while Men have a affinity of 108. Gen X has a significantly high affinity at 187, Gen Y shows lower affinity at 46, and Gen Z has affinity of 160. Understanding affinities by gender and generation informs targeted marketing.