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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Bembom is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Bembom performance in the South Africa and how they change over time
See what factors influence Bembom performance in the South Africa and how they change over time
Available by subscription
Available by subscription
An analysis of Bembom' competitors in the South Africa
An analysis of Bembom' competitors in the South Africa
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference within the Cafe & Restaurants industry.
Bembom, with a market performance percentile of 99 in South Africa's Cafe & Restaurants industry, holds a leading market position. This indicates a strong competitive standing relative to peers like The Poke Co., Oceans 8 Seafood & Sushi Somerset West, Fat Cactus, Pizza Familia - Lansdowne, Bertie's Moorings Restaurant, and Kream Restaurant.
CSAT measures customer happiness, directly impacting loyalty and revenue. Tracking changes reveals areas for improvement and helps maintain a competitive edge.
Bembom's overall customer satisfaction (CSAT) is 77% in South Africa, reflecting the percentage of customers satisfied with the brand. However, there's a decrease of 10.9 percentage points year-over-year, suggesting a need to investigate and address potential issues in customer experience, specifically in Gauteng.
Average check reflects spending per customer. Increases boost revenue; decreases signal potential pricing or perceived value issues that need attention.
Bembom's overall average check is 175 ZAR, indicating the typical amount spent per customer. This figure increased by 1.4% year-over-year, suggesting customers are spending slightly more. In Gauteng, the average check is 175 ZAR, with a 0% growth.
Outlet count reflects market reach. Growth indicates expansion, while stagnation might suggest consolidation or market saturation strategies. The count shows business growth.
Bembom has 13 outlets in Gauteng, South Africa. This indicates Bembom's current physical presence. Without comparative data, it's difficult to assess growth, but it means brand is present in the region.
Understanding competitors reveals customer preferences and market dynamics. It helps refine strategies and identify opportunities for differentiation to gain competitive advantage.
McDonald's (18.31%), Spur (16.90%), KFC (9.86%), Cappuccino's (5.63%), and Pedros (5.63%) are the top competitors that Bembom's customers also visit. This indicates potential areas where Bembom can refine its offerings and marketing to capture a larger share of its customer base's spending.
Traffic workload shows peak hours, enabling staffing optimization. Understanding customer visit patterns can improve service and resource allocation for peak performance.
Bembom's traffic workload varies throughout the day, with peaks between 9:00 AM and 1:00 PM (hod 9-13). This data reveals that brand experiences maximum foot traffic during lunch hours, emphasizing the importance of efficient service during these peak periods.