Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Baker's Cottage is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Baker's Cottage performance in the Malaysia and how they change over time
See what factors influence Baker's Cottage performance in the Malaysia and how they change over time
Available by subscription
Available by subscription
An analysis of Baker's Cottage' competitors in the Malaysia
An analysis of Baker's Cottage' competitors in the Malaysia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile indicates brand's share of foot traffic, revealing its competitive strength and customer preference.
Baker's Cottage has a leading market performance with a percentile of 99 in Malaysia's Cafe & Restaurants industry. This high percentile signifies strong customer preference and market share relative to competitors like OLDTOWN White Coffee Jaya One, Saloma Kuala Lumpur, Serai @ Empire Shopping Gallery, FUIYOH! It’s UNCLE ROGER, ParaThai @ Sunway Carnival Mall, and YUE Japanese Fusion Restaurant & Cocktail Bar, all within the same top percentile range.
Customer satisfaction (CSAT) reflects customer happiness. Increases here often correlate with repeat business and positive recommendations.
Baker's Cottage shows a 67% overall CSAT, with a 5.5 percentage point increase year-over-year. CSAT varies by state: Perak (87%), Negeri Sembilan (83%), and Johor (77%) show strong satisfaction, while Kedah (69%) and Malacca (63%) score lower. This data indicates areas for targeted service improvement efforts to elevate overall customer experience.
Average check is a measure of how much customers spend per visit. Monitoring the average check is essential for revenue management.
The overall average check for Baker's Cottage is 30.4 MYR, showing a 20.6% increase year-over-year. Average check also varies by state: Perak shows a higher average check (38.5 MYR), compared to Kuala Lumpur(28.3 MYR). These figures help in tailoring offerings to optimize revenue across different locations.
Outlet count indicates brand reach. A larger presence often correlates with higher brand awareness and market accessibility.
Baker's Cottage has 46 outlets in Selangor, 18 in Perak, and 17 in Johor, with fewer locations in other states. The distribution indicates a stronger presence in Selangor, Perak and Johor, compared to others. Focus on increasing in other states can also be considered.
Analyzing competitors helps a brand understand market dynamics and customer preferences, which help for strategic decision-making.
Top competitors for Baker's Cottage based on customer cross-visitation are McDonald's (9.40%), KFC (8.27%), ZUS Coffee (6.77%), Pizza Hut (3.76%), and Secret Recipe (3.76%). This data suggests Baker's Cottage customers frequently visit these fast-food chains and cafes, indicating shared customer segments.
Understanding traffic workload by hour helps optimize staffing and resource allocation to meet customer demand effectively.
Baker's Cottage experiences peak traffic between 17:00 and 20:00, reaching a high of 69.82% at 18:00. Traffic is minimal between midnight and 7:00. These figures enable Baker's Cottage to optimize staffing and resource allocation based on hourly demand patterns.
Understanding consumer segments by gender and generation enables targeted marketing, improving engagement and ROI.
Baker's Cottage customers show high affinity towards Men (index 118) and over-indexed Gen X (index 160). Gen Y (index 90) and Gen Z (index 87) are under-indexed. The data suggests Baker's Cottage appeals more to males and Gen X compared to females and younger generations.