Search among the top brands by number of locations
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Managing Partner, Global Business Development
Search among the top brands by number of locations
See what factors influence Wine Connection performance in the Thailand and how they change over time
See what factors influence Wine Connection performance in the Thailand and how they change over time
Available by subscription
Available by subscription
An analysis of Wine Connection' competitors in the Thailand
An analysis of Wine Connection' competitors in the Thailand
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jun – Aug 25
Wine Connection is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Wine Connection's market performance is at the 99th percentile, indicating a leading position. This means it captures a significantly higher share of customer visits compared to most competitors in Thailand's Cafe & Restaurants industry. Peers like FAT MAMMA Burger Patong, New Bua Tong Restaurant, คลองหลวงคาเฟ่, Koyama Seacon Square Srinakarin, Atlas Restaurant and Ibrahim Restaurant share this top-tier position.
Customer satisfaction (CSAT) reflects customer happiness, directly impacting loyalty, brand reputation, and revenue growth.
Wine Connection's overall CSAT is 81%, up 6.7 percentage points year-over-year. Prachuap Khiri Khan Province shows the highest CSAT at 94%, with a substantial increase. Chiang Mai Province experienced a slight decrease. This reveals generally positive customer experiences, with regional variations indicating areas for targeted improvement.
Average check (transaction value) shows spending habits and helps optimize pricing and promotions for revenue maximization.
Wine Connection's overall average check is 791.1 THB, down 7% year-over-year. Samut Prakan Province has the highest average check (911.8 THB). This decline suggests customers are spending slightly less per visit, warranting review of menu pricing or promotional strategies.
Outlet count indicates market presence and accessibility, crucial for brand visibility and customer reach across regions.
Wine Connection has varying outlet counts across Thailand. Phuket Province leads with 5 outlets, followed by Chon Buri, Chiang Mai and Nonthaburi Provinces with 2 outlets each. This distribution highlights key markets where Wine Connection has a stronger presence and potentially greater market share.
Identifying top competitors shows direct rivals for strategic positioning and competitive advantage in the market.
Wine Connection's customers also frequently visit Starbucks (8.99%), Café Amazon (4.68%), The Coffee Club (4.32%), Burger King (3.24%), and McDonald's (2.88%). This cross-visitation reveals shared customer bases and potential opportunities for Wine Connection to differentiate its offerings and attract more customers.
Traffic workload analysis shows peak hours, aiding staffing and resource allocation for optimal customer service.
Wine Connection experiences peak traffic workload between 11:00 AM and 10:00 PM, with the highest activity around 7:00 PM (66.31%) and 6:00 PM (64.23%). Night hours have low traffic. This information allows Wine Connection to efficiently allocate resources and staff during the busiest times, maximizing customer satisfaction.
Consumer segmentation identifies key demographics, enabling tailored marketing and targeted product development efforts.
Wine Connection's customer base shows a strong affinity towards women (Index 78) with a delta of -22.12 and Gen X (Index 141) with a delta of 40.76. Gen Z (Index 50) are significantly under-indexed. This suggests marketing efforts should focus on female customers and Gen X, while strategies to attract Gen Z could be explored.