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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
See what factors influence Starbucks performance in the Thailand and how they change over time
See what factors influence Starbucks performance in the Thailand and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Starbucks' competitors in the Thailand
An analysis of Starbucks' competitors in the Thailand
Search among the top brands by number of locations
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Starbucks is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance reveals brand strength, indicating customer preference and competitive standing within the cafe & restaurant industry.
Starbucks in Thailand holds a leading market position, ranking in the top 1% within the Cafe & Restaurants industry. This high percentile signifies strong customer preference. Performance peers include McDonald's, YOU&I Premium Suki Buffet, all at the 99th percentile.
Customer satisfaction (CSAT) is crucial for loyalty, influencing repeat visits and positive word-of-mouth, directly impacting revenue and brand reputation.
Starbucks in Thailand demonstrates high customer satisfaction, with an overall CSAT of 80%, a 1.4pp increase year-over-year. Phetchaburi Province shows the highest CSAT at 94%. CSAT decreased between May and July 2025, from 83.80% to 76.77%.
Average check reflects spending per customer, revealing pricing power and sales effectiveness, key for profitability and revenue optimization strategies.
The average check for Starbucks in Thailand is 265.2 THB, a 1.9% increase year-over-year. Phuket Province has the highest average check at 392.7 THB. Average check values fluctuated between May and July 2025, ranging from 252.99 THB to 277.22 THB.
Outlet count indicates market reach and brand presence, reflecting expansion strategy and accessibility, which are crucial for revenue growth.
Starbucks in Thailand has a significant presence, with outlet distribution varying by province. Chon Buri Province leads with 25 outlets. Nonthaburi Province is a close second with 24 outlets.
Competitive analysis identifies key rivals, revealing market dynamics and areas for strategic differentiation to gain a competitive advantage.
Starbucks in Thailand faces competition primarily from Café Amazon (11.72% cross visitation). McDonald's (8.96%), KFC (5.88%), Suki Teenoi (4.92%) and Burger King (3.64%) are also significant competitors based on cross-visitation data.
Traffic workload analysis informs staffing and resource allocation, ensuring optimal service during peak hours, enhancing customer experience and efficiency.
Traffic workload for Starbucks in Thailand varies throughout the day. Peak hours are between 10:00 and 18:00, with the highest traffic workload at 13:00 (59.87). The lowest traffic workload occurs between 0:00 and 5:00.
Understanding consumer segments allows for targeted marketing, optimizing product offerings and communications to increase engagement and brand affinity.
Starbucks' customer base in Thailand shows a high affinity among women (Index 68%) and Gen X (Index 141%). Men are over-represented (Index 122%), indicating a considerable presence in Starbucks' consumer base. Gen Y and Gen Z show indexes of 97% and 61%, respectively.