Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Waitrose performance in the United Kingdom and how they change over time
See what factors influence Waitrose performance in the United Kingdom and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Waitrose' competitors in the United Kingdom
An analysis of Waitrose' competitors in the United Kingdom
In Cafés & Restaurants
·Jul – Sep 25
Waitrose is in the lower 23% of brands
Sample of brands in the same percentile
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance percentile indicates brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Waitrose's market performance is in the lower 23%, indicating a below average market standing. This suggests that Waitrose captures less foot traffic compared to its competitors. Performance peers in the same percentile include Marlowe Bar & Restaurant, The Pear Tree Inn, Mootrition, Grubboxldn, Ha Noi Pho, and Dougie's Chippy.
Customer satisfaction (CSAT) reflects customer happiness, influencing loyalty and brand reputation, which are crucial for sustained business success.
Waitrose's overall customer satisfaction is 54%, a decrease of 7.2 percentage points year-over-year. In England, the CSAT is 52%, down by 9 percentage points. This indicates a decline in customer happiness, potentially impacting loyalty and requiring attention to service improvements.
Average check reveals customer spending habits, crucial for pricing strategies and revenue forecasting, directly impacting profitability.
The overall average check for Waitrose is £13.60, a 25.30% increase year-over-year. In England, the average check is £14.00. This suggests customers are spending more per visit, positively impacting revenue, though regional variations exist.
Outlet count indicates brand reach and market presence, influencing accessibility and overall revenue potential across different regions.
Waitrose has 118 outlets in England, 5 in Wales, and 3 in Scotland. The distribution highlights a strong presence in England, with significantly fewer outlets in Wales and Scotland, indicating regional market focus.
Competitor analysis identifies key rivals and customer overlap, informing strategies to enhance market position and customer retention.
The top competitors for Waitrose, based on customer cross-visitation, are Costa Coffee and JD Wetherspoon (both at 16.13%), followed by McDonald's, Pret A Manger, and Toby Carvery (all at 9.68%). This indicates significant customer overlap with these brands.
Traffic workload analysis reveals peak hours, enabling efficient staffing and resource allocation to optimize customer experience and service delivery.
Waitrose experiences peak traffic workload between 11 AM and 2 PM, with the highest workload at 1:00 PM (56.34%). Traffic is minimal before 7 AM and after 7 PM. This data informs staffing and resource allocation strategies.
Understanding consumer segments enables targeted marketing, tailoring products and messaging to resonate with specific demographics for increased engagement.
Waitrose's customer base shows a higher affinity among women (80%) and Gen X (107%). Men are overrepresented (116%), while Gen Y is underrepresented (60%). This suggests targeted marketing towards women and Gen X could be effective.