Search among the top brands by number of locations
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Managing Partner, Global Business Development
Search among the top brands by number of locations
See what factors influence Tim Hortons performance in the United Kingdom and how they change over time
See what factors influence Tim Hortons performance in the United Kingdom and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Tim Hortons' competitors in the United Kingdom
An analysis of Tim Hortons' competitors in the United Kingdom
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Tim Hortons is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance shows a brand’s share of foot traffic, revealing competitive strength and customer preference in the industry.
Tim Hortons' market performance is at the 99th percentile in the United Kingdom's Cafe & Restaurants industry, indicating a leading position. This means Tim Hortons captures a significantly larger share of the market. Performance peers include Honest Burgers, Pret A Manger, and San Carlo, all positioned similarly.
Customer satisfaction (CSAT) reflects customer contentment, impacting loyalty and brand perception, crucial for sustained business success.
Tim Hortons' overall CSAT in the UK is 73%, a decrease of 19 percentage points year-over-year. Wales shows the highest CSAT (85%), while Scotland has the lowest (61%). The overall decrease indicates a need to address customer concerns to improve satisfaction levels.
Average check measures the average amount spent per transaction, indicating customer spending habits and revenue generation efficiency.
Tim Hortons' overall average check in the UK is £11.50, a 7.4% increase year-over-year. Wales has the highest average check at £12.00. The increase suggests customers are spending more per visit, which positively impacts revenue.
Number of outlets indicates brand presence and market reach, reflecting expansion efforts and accessibility to customers.
Tim Hortons has 46 outlets in England, 16 in Scotland, 12 in Northern Ireland, and 3 in Wales. England accounts for the majority of Tim Hortons locations, indicating a strong presence in that region.
Competitor analysis identifies key rivals, helping brands understand market dynamics and refine strategies for competitive advantage.
Tim Hortons' top competitors based on cross-visitation are McDonald's (23.25%), JD Wetherspoon (8.16%), KFC (6.94%), Costa Coffee (6.25%), and Starbucks (5.41%). McDonald's has a significantly higher cross-visitation rate.
Traffic workload insights reveal peak hours, enabling optimized staffing and resource allocation for enhanced customer experience.
Tim Hortons experiences peak traffic between 9 AM and 12 PM, with the highest workload at 11 AM (65.38%). Traffic gradually decreases throughout the afternoon and evening. The lowest traffic occurs between 1 AM and 5 AM.
Understanding consumer segments allows for targeted marketing, enhancing engagement and relevance to specific customer groups.
Tim Hortons' customer base shows higher affinity towards men (index 121) compared to women (index 72). Among generations, Gen X (index 103) and Gen Y (index 103) are overrepresented, while Gen Z (index 72) is underrepresented. This suggests higher engagement from Gen X and Y compared to Gen Z.