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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence The Coffee House performance in the United Kingdom and how they change over time
See what factors influence The Coffee House performance in the United Kingdom and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jul – Sep 25
The Coffee House is in the lower 39% of brands
Sample of brands in the same percentile
Search among the top brands by number of locations
An analysis of The Coffee House' competitors in the United Kingdom
An analysis of The Coffee House' competitors in the United Kingdom
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
The Coffee House is in the lower 39% percentile, indicating a below average market performance. This suggests the brand captures less foot traffic compared to competitors. Performance peers in the same percentile range include The Noodle Inn, Yangtze, Maneki Ramen, Madras Flavours Pure Indian Vegetarian Restaurant, The Açai Club, and Funky Flamingo.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty, brand reputation, and revenue. High CSAT scores often correlate with repeat business.
The Coffee House has an overall CSAT of 89%, a decrease of 1.3 percentage points year-over-year. In England, the CSAT is also 89%, with a similar decrease of 1.4 percentage points. This indicates a slight decline in customer satisfaction, which needs attention to maintain customer loyalty.
Average check reveals how much customers spend per visit, influencing revenue. Monitoring this KPI helps optimize pricing and promotions.
The Coffee House has an overall average check of 8.7 GBP, a 3.8% increase year-over-year. In England, the average check is 8.8 GBP. This suggests customers are spending slightly more per visit, contributing to increased revenue.
Outlet count indicates brand reach and market presence. More outlets can mean greater convenience and brand visibility for customers.
The Coffee House has 34 outlets in England and 1 in Wales. This shows a strong presence in England, while Wales has a minimal presence. Expanding into more locations could increase brand visibility and market share.
Competitor analysis identifies key rivals and their customer overlap. This insight informs strategies to attract and retain customers.
The top competitors for The Coffee House, based on cross-visitation, are McDonald's (15.22%), JD Wetherspoon (7.61%), Costa Coffee (6.52%), KFC (4.35%), and Burger King (3.26%). This indicates a significant overlap in customer base with fast-food chains and other coffee shops.
Traffic workload by hour reveals peak times, helping optimize staffing and resource allocation for better customer service.
The Coffee House experiences peak traffic between 8 AM and 5 PM, with the highest workload around 12 PM (66.23%). There is no traffic between 6 PM and 7 AM. This data suggests the need for optimal staffing during peak hours to ensure efficient service.
Understanding consumer segments by gender and generation enables targeted marketing, improving engagement and ROI by tailoring campaigns.
Women have an affinity index of 83, indicating they are under-indexed compared to the average consumer. Men have an affinity index of 114, showing they are over-indexed. Gen X has an affinity index of 92, Gen Y 103, and Gen Z 32. Gen Z is significantly under-indexed.