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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
See what factors influence The Captain's Boil performance in the Canada and how they change over time
See what factors influence The Captain's Boil performance in the Canada and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top brands by number of locations
An analysis of The Captain's Boil' competitors in the Canada
An analysis of The Captain's Boil' competitors in the Canada
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
The Captain's Boil is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market Performance shows brand's share of foot traffic, revealing competitive strength and customer preference in the Cafe & Restaurants industry.
The Captain's Boil is a leading brand with a market performance percentile of 99, placing it in the top 1% and indicating a strong market presence. Its performance peers include Akbarjoojeh 19th, Cochon Dingue, Magic Noodle, Sushi Shop, Simply Indian, and Rollz Ice Cream. This high percentile reflects a dominant position, signaling customer loyalty.
Customer Satisfaction (CSAT) measures customer happiness, impacting loyalty and revenue. A higher CSAT score indicates stronger brand affinity.
The Captain's Boil has a customer satisfaction rate of 69%, a 5.4 percentage point increase year-over-year. Ontario shows the highest CSAT at 71%, while British Columbia faces a CSAT decrease. The CSAT score indicates generally positive customer sentiment, with regional variations suggesting localized focus areas to improve customer experience.
Average Check reveals spending per customer, crucial for revenue analysis. Monitoring trends aids pricing and promotional strategy decisions.
The Captain's Boil's overall average check is 68.3 CAD, a 9.6% decrease year-over-year. Alberta shows the highest average check (76 CAD). The decline suggests adjustments in pricing or customer spending habits, with regional variations requiring tailored revenue strategies.
Outlet count reflects brand reach and expansion. Monitoring outlet distribution informs market saturation and growth opportunities.
The Captain's Boil has 10 outlets in Ontario, 3 in British Columbia and Alberta each, and 2 in Manitoba. The concentration in Ontario suggests a strong regional base, with opportunities for expansion in other provinces to broaden market presence.
Identifying top competitors highlights market rivalry. Tracking cross-visitation informs strategies to gain market share and retain customers.
The Captain's Boil's top competitors based on cross-visitation are Tim Hortons (10.20%), McDonald's (7.54%), A&W Canada (3.77%), Boston Pizza (3.33%), and Starbucks (2.88%). High cross-visitation with Tim Hortons and McDonald's suggests opportunities for targeted promotions to differentiate and capture a larger customer base.
Traffic Workload reveals peak hours, optimizing staffing and marketing. Understanding customer flow improves resource allocation and service efficiency.
The Captain's Boil experiences peak traffic between 17:00 and 20:00 (5 PM to 8 PM), with the highest workload at 19:00 (7 PM) at 68.86%. The traffic data suggests focusing resources and staffing during peak hours to maximize service quality and sales. Low traffic between midnight and 10 AM highlights optimal times for maintenance.
Consumer segmentation focuses marketing. Gender and generational insights allow customized campaigns and tailored product offerings.
The Captain's Boil shows a higher affinity among women (112 index) compared to men (92 index). Gen Y (110 index) shows overrepresentation, while Gen Z (81 index) under-indexes. Marketing can leverage Gen Y's affinity, and tailor strategies to increase engagement with Gen Z.