Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Neptune performance in the Canada and how they change over time
See what factors influence Neptune performance in the Canada and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top brands by number of locations
An analysis of Neptune' competitors in the Canada
An analysis of Neptune' competitors in the Canada
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
Neptune is right in the middle
Sample of brands in the same percentile
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Neptune's market performance in Canada's Cafe & Restaurants industry is at the 49th percentile, indicating a below average/lagging position. This means Neptune captures less foot traffic compared to most competitors. Performance peers in the same percentile range include Indian Sweet Master, Desi Bar & Grill, Grillades Torino, The Captain's Boil, Annalakshmi, and Blenz Coffee.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty, brand reputation, and revenue. Higher CSAT scores often correlate with increased customer retention.
Neptune's overall customer satisfaction in Canada is 81%, a decrease of 1.5 percentage points year-over-year. In British Columbia, the CSAT is also 81%, reflecting the overall trend. The CSAT trend shows fluctuations, peaking in July 2025 at 86.65%.
Average check reveals spending habits, informing pricing and menu strategies. Monitoring this KPI helps optimize revenue and understand customer purchasing power.
Neptune's average check in Canada is CAD 47.90, a 3.90% increase year-over-year. In British Columbia, the average check is also CAD 47.90. The average check trend shows a rise, reaching CAD 52.09 in August 2025.
Outlet count indicates brand reach and growth. Tracking this KPI helps assess market penetration and expansion effectiveness in the Cafe & Restaurants industry.
Neptune has 13 outlets in British Columbia, Canada. This indicates the brand's physical presence and market coverage within the province. There is no growth data available for the number of outlets.
Competitor analysis identifies key rivals and customer preferences. Understanding cross-visitation patterns informs competitive strategies and market positioning.
Neptune's top competitors in Canada, based on customer cross-visitation, are McDonald's (8.22%), Tim Hortons (7.31%), A&W Canada (6.85%), Cactus Club Cafe (6.39%), and Starbucks (5.02%). This indicates that customers who visit Neptune also frequently visit these brands.
Traffic workload by hour reveals peak times, enabling efficient staffing and resource allocation. Understanding customer flow optimizes service and maximizes revenue.
Neptune's peak traffic workload occurs between 11:00 AM and 7:00 PM, with the highest traffic at 12:00 PM (63.77). Traffic is minimal between midnight and 8:00 AM. This data helps optimize staffing and resource allocation during peak hours.
Understanding consumer segments by gender and generation informs targeted marketing and positioning. Affinity insights help tailor strategies to specific demographics.
Neptune's customer base shows a high affinity for both Women (99) and Men (101). Gen Z is overrepresented (167), while Gen X (78) and Gen Y (82) are underrepresented. This suggests a strong appeal to younger consumers.