Search among the top brands by number of locations
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Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Sukiya performance in the Malaysia and how they change over time
See what factors influence Sukiya performance in the Malaysia and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Sukiya' competitors in the Malaysia
An analysis of Sukiya' competitors in the Malaysia
Search among the top brands by number of locations
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
Sukiya is in the lower 31% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance percentile reveals brand's foot traffic share, indicating competitive strength and customer preference in the industry.
Sukiya's MARKET PERFORMANCE in Malaysia is at the 31st percentile, indicating a below average market position. This means Sukiya captures less foot traffic compared to most competitors. Performance peers in the same percentile range include Mad Bebek, Kaara Saaram Claypot Indian Restaurant Penang Georgetown, Eggciting Cake, Tiga Ikan Restaurant KL East Mall, Chizu, and Tomyam Melati Senja.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty, brand reputation, and revenue. Higher CSAT often correlates with repeat business.
Sukiya's overall CSAT in Malaysia is 51%, a significant increase of 12.3 percentage points year-over-year. Kuala Lumpur shows the highest CSAT at 70%, with a substantial growth of 30.8 percentage points. Selangor shows a slight decrease. This indicates improved customer perception, especially in Kuala Lumpur.
Average check (Avg Check) indicates how much customers spend per visit, reflecting pricing strategy effectiveness and customer spending habits.
The overall average check data is not available. In Kuala Lumpur, the average check is 32.9 MYR. The dynamic data shows fluctuations in average check over the observed period, with values ranging from 27.89 MYR to 41.74 MYR. Further data is needed for full analysis.
Number of outlets indicates brand reach and market presence. More outlets can mean greater convenience and brand visibility for customers.
Sukiya has a total of 12 outlets in Malaysia. Kuala Lumpur has the highest number of outlets (4), followed by Selangor, Malacca and Johor (2 each), and Kedah and Penang (1 each). This distribution shows a concentration of outlets in Kuala Lumpur.
Identifying top competitors helps understand the competitive landscape, benchmark performance, and refine strategies to gain market share.
Sukiya's top competitors based on customer cross-visitation are Pizza Hut, ZUS Coffee, and KFC, each with a 9.52% cross-visitation rate. Café Kitsuné and The Chicken Rice Shop each have a 4.76% cross-visitation rate. This indicates shared customer interest with these brands.
Traffic workload analysis reveals peak hours, enabling optimized staffing, resource allocation, and marketing efforts for better customer service.
Sukiya experiences peak traffic workload between 10:00 AM and 9:00 PM, with the highest workload around 1:00 PM. There is no traffic between 10:00 PM and 8:00 AM. This data helps optimize staffing and resource allocation during peak hours.
Understanding consumer segments allows for targeted marketing, personalized experiences, and product development tailored to specific demographics.
Sukiya's customer base consists of 58% women and 138% men (affinity index). Gen X represents 76%, Gen Y represents 74%, and Gen Z represents 188% (affinity index). Gen Z shows a high affinity, while Gen X and Gen Y are under-indexed. Men are over-represented, while women are under-represented.