Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Shangri-La performance in the Philippines and how they change over time
See what factors influence Shangri-La performance in the Philippines and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Shangri-La' competitors in the Philippines
An analysis of Shangri-La' competitors in the Philippines
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
Shangri-La is in the lower 41% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance percentile reveals brand's share of foot traffic, indicating competitive strength and customer preference.
Shangri-La's market performance is in the lower 41%, indicating a below-average market position. This suggests it captures less foot traffic than most competitors. Performance peers in the same percentile range include No.1 seafood Chinese restaurant, Crab N Bites Tagaytay, Mary Grace, Texas Roadhouse, Burnt Bean, and Steak & Frice.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty, brand reputation, and revenue growth.
Shangri-La's overall CSAT is 89%, a 9.3 percentage point increase year-over-year, indicating improved customer happiness. Western Visayas shows the highest CSAT at 92% but a decrease of 7.7pp, while Metro Manila shows 87% with a significant increase of 14.9pp. Central Visayas has 91% with 3.5pp increase.
Average check (transaction value) indicates spending per customer, crucial for revenue and profitability analysis.
Shangri-La's overall average check is PHP 2.1K, a 7.2% increase year-over-year, suggesting customers are spending more. Central Visayas has an average check of PHP 2.5K, while Metro Manila has PHP 2K. There is no growth value for both regions.
Outlet count reflects brand reach and market presence, influencing accessibility and revenue potential.
Shangri-La has 12 outlets in Metro Manila, 7 in Central Visayas, and 3 in Western Visayas. Metro Manila has the highest number of outlets, indicating a strong presence in that region. There is no growth value for all regions.
Identifying competitors helps understand market dynamics, benchmark performance, and refine competitive strategies.
Shangri-La's top competitors based on customer cross-visitation are Jollibee (9.62%), McDonald's (7.69%), and Shakey's Pizza Parlor (5.77%). Ramen Nagi | One Bonifacio High Street and Taste of Lucania Italian Restaurant both have 3.85% cross visitation.
Traffic workload analysis reveals peak hours, enabling optimized staffing, resource allocation, and service delivery.
Shangri-La experiences peak traffic workload between 12:00 PM and 8:00 PM, with the highest workload at 1:00 PM (57.45%). Traffic is minimal between 2:00 AM and 5:00 AM. The lowest workload is at 3:00 AM (0%).
Understanding consumer segments enables targeted marketing, personalized experiences, and improved customer engagement.
Shangri-La's customer base shows a high affinity for women (83%), while men are over-represented (117%). Gen X is significantly over-represented (154%), while Gen Y (91%) and Gen Z (88%) are under-indexed, indicating lower affinity compared to the average consumer.