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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Shake Shack performance in the United Kingdom and how they change over time
See what factors influence Shake Shack performance in the United Kingdom and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jul – Sep 25
Shake Shack is ahead of most brands
Sample of brands in the same percentile
An analysis of Shake Shack' competitors in the United Kingdom
An analysis of Shake Shack' competitors in the United Kingdom
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance reveals brand's share of foot traffic, showing its competitive strength and customer preference in the industry.
Shake Shack in the United Kingdom holds a market performance percentile of 65 in the Cafe & Restaurants industry, indicating an average/above average market standing. This means Shake Shack captures more customer traffic than a significant portion of its competitors. Performance peers in the same percentile range include San Carlo, Moose Coffee, Afrikana, Hobson's Fish & Chips, Treatz, and Shoryu Ramen.
Customer satisfaction is crucial as it reflects customer loyalty, impacts brand reputation, and drives repeat business and positive word-of-mouth.
Shake Shack's overall customer satisfaction in the UK is 82%, a slight decrease of 0.7 percentage points year-over-year. Satisfaction in England is also 82%, down 0.6 percentage points, while Wales shows a larger decrease to 79%, down 14.4 percentage points. The CSAT dynamic data shows fluctuations between 79.76% and 85.23% during the reporting period.
Average check is a key performance indicator that reflects customer spending habits and contributes directly to revenue generation.
The average check for Shake Shack in the UK is £20.9, a 7% increase year-over-year. In England, the average check is £20.9, while in Wales, it's £18.2. The average check dynamic data shows fluctuations between £20.11 and £21.68 during the reporting period.
Outlet count indicates brand reach and market penetration, reflecting expansion strategy and potential revenue streams.
Shake Shack has a total of 17 outlets in the United Kingdom. 16 are located in England, and 1 is located in Wales. This distribution highlights the brand's stronger presence in England compared to Wales.
Competitor analysis helps identify key players, understand competitive landscape, and refine strategies for market differentiation and growth.
The top competitors for Shake Shack in the UK, based on customer cross-visitation, are McDonald's (7.77%), Five Guys (5.39%), Dishoom (3.49%), Nando's (3.49%), and JD Wetherspoon (2.38%). This indicates that customers who visit Shake Shack also frequently visit these other establishments.
Traffic workload analysis helps optimize staffing, manage resources, and improve customer experience during peak and off-peak hours.
Shake Shack's peak traffic workload in the UK occurs between 11 AM and 8 PM, with the highest workload at 1 PM (55%). Traffic is significantly lower during the early morning hours (1 AM to 6 AM), indicating the need for adjusted staffing and resource allocation based on these trends.
Understanding consumer segments allows for targeted marketing, personalized experiences, and optimized product offerings to maximize engagement.
Shake Shack's consumer base in the UK shows a high affinity among women (96) and men (104). Generationally, Gen X is under-indexed (88), while Gen Y (112) and Gen Z (119) show high affinity. This suggests targeted marketing towards younger generations may be particularly effective.