Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence PUTIEN performance in the Malaysia and how they change over time
See what factors influence PUTIEN performance in the Malaysia and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of PUTIEN' competitors in the Malaysia
An analysis of PUTIEN' competitors in the Malaysia
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
PUTIEN is in the lower 42% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing its competitive strength and customer preference.
PUTIEN's market performance is in the lower 42%, indicating a below-average market position. This suggests PUTIEN has a smaller share of foot traffic compared to competitors in Malaysia's Cafe & Restaurants industry. Performance peers in the same percentile range include Mini Tanker - Damansara, Cafe Dearest, Koshien Yakitori Japanese Bar & Restaurant (Georgetown）, ZING Sunset Bar, PRINCE YAN HOTPOT 炎王子旋转小火锅, and HWC Coffee.
Customer satisfaction (CSAT) reflects customer loyalty and brand perception, directly impacting revenue and long-term growth.
PUTIEN's overall customer satisfaction is 89%, a slight decrease of 1.1 percentage points year-over-year. Selangor shows the highest CSAT at 93% with a 2.6pp increase, while Penang has the lowest at 72% with a significant decrease of 24.8pp. Kuala Lumpur shows 89% with 3.1pp increase. This indicates varying customer experiences across different states.
Average check reveals spending habits, influencing pricing strategies and profitability. It reflects customer value per transaction.
The average check for PUTIEN is 89.5 MYR in Kuala Lumpur and 82 MYR in Selangor. There is no growth value for both locations. No overall average check data is available. This suggests customers in Kuala Lumpur tend to spend slightly more per transaction than those in Selangor.
Outlet count indicates brand reach and market presence, influencing accessibility and overall revenue potential.
PUTIEN has 4 outlets in Selangor, 4 in Kuala Lumpur, and 1 in Penang. This distribution highlights a stronger presence in Selangor and Kuala Lumpur compared to Penang, indicating potential for expansion in other regions.
Identifying competitors helps refine strategies, understand market dynamics, and capture a larger customer base.
PUTIEN's top competitors, based on customer cross-visitation, are Antipodean (6.67%), Pavilion (5.56%), Dragon-i (4.44%), McDonald's (4.44%), and Starbucks (4.44%). This suggests that customers who visit PUTIEN also frequent these brands, indicating potential areas for competitive differentiation.
Traffic workload analysis optimizes staffing and resource allocation, enhancing customer experience and operational efficiency.
PUTIEN experiences peak traffic workload between 11:00 AM and 9:00 PM, with the highest workload around 6:00 PM (65.48%) and 7:00 PM (64.51%). There is no traffic between 10:00 PM and 10:00 AM. This information can be used to optimize staffing levels during peak hours.
Understanding consumer segments enables targeted marketing, improving engagement and ROI by tailoring messaging.
PUTIEN's customer base consists of 97% women and 103% men (relative to the average). Gen X is over-represented (212%), while Gen Y (74%) and Gen Z (75%) are under-represented. This suggests a high affinity among Gen X consumers.