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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Purdys Chocolatier performance in the Canada and how they change over time
See what factors influence Purdys Chocolatier performance in the Canada and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Purdys Chocolatier' competitors in the Canada
An analysis of Purdys Chocolatier' competitors in the Canada
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
Purdys Chocolatier is in the lower 34% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Purdys Chocolatier's MARKET PERFORMANCE is in the lower 34% in the Cafe & Restaurants industry in Canada, indicating a lagging market position. This means the brand captures less foot traffic compared to its competitors. Performance peers in the same percentile range include A La Istanbul Turkish Cuisine, Fallsview Restaurant, Japadog, Kujira Sushi & Izakaya, DAWAT E ZAIKA Indian Cuisine & Bar, and Taste of Madurai Dine In.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty, brand reputation, and revenue. Higher CSAT often correlates with repeat business.
Purdys Chocolatier's overall CSAT is 72%, a slight decrease of 0.2 percentage points year-over-year. Ontario shows the highest CSAT at 75% but decreased by 2pp, while British Columbia has 74% with an increase of 3.2pp. Alberta's CSAT is notably lower at 59% with a decrease of 7pp, indicating potential areas for improvement in customer experience.
Outlet count indicates brand reach and market presence. More outlets can increase accessibility and brand visibility to customers.
Purdys Chocolatier has the most outlets in British Columbia (34), followed by Ontario (27) and Alberta (18). Manitoba and Saskatchewan each have 2 outlets. This distribution highlights British Columbia as a key market for the brand.
Identifying competitors helps understand market dynamics and competitive threats. Cross-visitation reveals shared customer base and potential areas for differentiation.
Purdys Chocolatier's top competitors based on cross-visitation are Tim Hortons (18.28%), McDonald's (11.83%), The Keg Steakhouse + Bar (10.75%), Starbucks (9.68%), and A&W Canada (6.45%). This indicates that customers who visit Purdys Chocolatier also frequently visit these establishments.
Traffic workload analysis optimizes staffing and resource allocation. Understanding peak hours ensures efficient service and customer satisfaction.
Purdys Chocolatier experiences peak traffic workload between 10:00 AM and 8:00 PM, with the highest traffic around 12:00 PM to 3:00 PM (approximately 51%). There is no traffic between 9:00 PM and 9:00 AM. This data suggests the need for adequate staffing during peak hours.
Consumer segment analysis informs targeted marketing. Understanding gender and generational preferences enables tailored campaigns and product positioning.
Women show a high affinity (117 index) for Purdys Chocolatier, while men are under-indexed (87 index). Gen Z has an affinity index of 104, Gen Y 95, and Gen X 80. This suggests that women and Gen Z are more strongly represented among Purdys Chocolatier's consumers.